Case Manager Management
Resume:
I’m ANTONIO DANIELS
Streetsboro, Ohio 44241
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OBJECTIVE STATEMENT
To become an employee for a reputable organization and to make significant contributions that will lead to company profitability and personal career growth.
SUMMARY of QUALIFICATIONS
• Attentive to detail and will take initiative
• Resourceful team player with can-do attitude
• Proven ability to prioritize and handle multiple tasks in a challenging environment
• Welcome new challenges, responsibilities and concepts
• Highly motivated with strong work ethic
EMPLOYMENT EXPERIENCE
DMD Landscaping and Snow Removal
3692 e106 Cleveland Ohio 44105
2024-
Customer Service Representative Coordinate
• Coordinate all landscaping and snow removal needs
• Manage all accounts
• Oversee customers financial accounts
• Take all inbound and outbound call
• Make recommendations for all new clients for services we provide Transcend Mental Health Behavior LLC, South Euclid, OH 2024-2025
Case Manager, VP Intake Specialist
• Case manager assessor, manage care by assessing treatment needs
• Monitor treatment plans and progress
• Facilitate interdisciplinary approaches
• Manager of job assistance program
LIFE SOLUTION SOUTH, Cleveland, OH
2022-2023
Case Manager
• Case Management assessor, mange care by assessing treatment needs.
• Monitoring treatment plans and progress.
• Facilitating interdisciplinary approaches
CVS CAREMARK, Twinsburg, OH
2020-2021
Call Center Representative
• Maintain customer accounts and record account information.
• Oversee customer financial accounts and process customer adjustments.
• Make product recommendations or services to customers based on their needs and preferences. Ohio behavioral health system Cleveland, OH
2020-2021
Case Manager
• Case Management assessor, mange care by assessing treatment needs.
• Monitoring treatment plans and progress.
• Facilitating interdisciplinary approaches
Eye for Change, Cleveland, OH
2018-2019
Case Manager
• Case Management assessor, mange care by assessing treatment needs.
• Monitoring treatment plans and progress.
• Facilitating interdisciplinary approaches
Uber Driver, Cleveland,OH 2018-2019
• Transportation of customers to and from their desired destination
• Maintain a clean and inviting vehicle for passengers
• Communicate with passengers, offering a safe and welcoming ride to their destination Air Enterprise, Bedford, OH 2016-2017
Shipping & Receiving
• Tow Motor Driver
• Sort cargo before loading and unloading
• Operated Tow Motor safely
• Worked as an assembler when needed sorting parts American Spring Wire, Cleveland, OH 2015-2015
Laborer
• Production
• Machine operator
• Inspect all parts
• Use gauges to assure parts are accurate
• Package all parts
ANTONIO DANIELS PAGE TWO
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City Of Cleveland Division of Park and Recreation 2013-2014 Recreational and Grounds Specialist
• Prioritize job tasks and complete them within specified time frames meeting strict deadlines
• Maintains supplies, equipment and materials in support of athletic and recreation programs and advises Facility
• Manager in advance of program equipment and supply needs perform necessary manual labor and skilled tasks that may require use of lifting heavy objects, stooping, bending and twisting Marriott International, Cleveland, OH 2006-2013
Guest Service Coordinator
• Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
• Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
• Complete designated cashier and closing reports in the computer system
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation EDUCATION
General Education Development Diploma ‘99
Myers University, Business Management - Cleveland Ohio ’01 - ‘03 COMPUTER SKILLS:
Microsoft Word, Excel, PowerPoint, Outlook, and Internet Applications.
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