Business Operations Customer Service
Resume:
Brandy Goldman
Vilonia, Arkansas
*************@*****.***
Dear Hiring Manager,
With over 20 years of experience in customer service and business operations, I have a strong history of problem-solving, professionalism, and a passion for helping people. Throughout my career — including running two successful businesses — I have developed a deep understanding of how to manage high call volumes, maintain strong customer relationships, and lead teams with confidence.
I have consistently supported over 50 customers daily and managed 200+ calls, all while ensuring every interaction felt personal and solutions focused. I have trained and mentored new employees, managed complex customer concerns, and maintained detailed records using various computer systems. My ability to stay organized, calm under pressure, and focused on service has been the foundation of my career.
I am confident I would bring value to your team with my experience, dedication, and people-first approach. I would love the opportunity to talk more about how I can contribute to your company’s goals.
Thank you for your time and consideration. I look forward to hearing from you.
Sincerely,
Brandy Goldman
Brandy Goldman
16 Sweet Gum Lane Vilonia, AR 72173
*************@*****.***
Objective
An initiative-taking and skilled professional seeking a challenging position in Customer Relation Services that will leverage my experience, expertise, and passion to contribute to the Dollar Generals’ success while enabling my professional growth.
Professional Experience
Food Service Worker
Conway High School Conway, AR
Aug 2024 to May 2025
Maintained kitchen cleanliness and food safety.
Prepared and served food to students and staff.
Collaborated with the kitchen team to ensure timely service.
Managed inventory and restocking supplies as needed.
Personal Caregiver
Private Clint - Vilonia AR
2015 – 2023
Provided full-time care for an elderly client including Medication management and transportation.
Assisted with daily living tasks such as bathing, dressing and meal preparation.
Coordinated with healthcare providers during rehabilitation.
Driveline Retail Merchandizing
2014 to 2015
Set planograms in Dollar General stores.
Stocked shelves.
Remodel stores
Dollar General Assistant Manager
2009 to 2014
Opened and closed store
Managed money and employees
Set planograms
Customer Services
Scheduling of employees
Education
Associate’s degree in graphic design and business administration
University of Arkansas Community College at Morrilton, AR
2009 - 2014
Skills
CRS (Customer Relations Services)
Customer Relations & Retenison
High-Volume Call Management
Staff Training & Development
Conflict Resolution Proficiency
Computer Business Operations & Client Management
Detail Orientated & Organized
Problem Solving Under Pressure
References
Available upon request.
Brandy Goldman
16 Sweet Gum Lane Vilonia, AR 72173
*************@*****.***
References:
Mary Martin
Insurance Agent
307 Bristol Rd
Mt. Vernon, AR 72111
Debbie Mohnkern /Business owner
Debbie Moving Estate Sales
12 New Oxford Rd
Conway, AR 72033
Bobbie Jean West
Retired Faulkner County Circuit Clerk
2290 Getty Dr.
Conway, AR 72032
Contact this candidate