Program Manager Scrum Master

Shawn Gray

Triangle, *****, United States ● 757-***-**** ● *********@*****.***

PROFESSIONAL SUMMARY

Dynamic Business Program Manager with over 9 years of experience in leading high-stakes training and Cybersecurity projects. Expertise includes budget management exceeding $45 million and generating significant revenue growth of $23 million. Demonstrated ability to enhance customer satisfaction by 45% through innovative project delivery methods. Adept at resource allocation and financial tracking to ensure successful program execution, poised to add substantial value towards program efficiency and stakeholder satisfaction. DOD Secret Clearance. PMP Certified. Agile Scrum Master certification in progress. PROFESSIONAL EXPERIENCE

Senior Program Manager / FSI Tech Talk Webinar Manager Jan 2020 - Feb 2025 Thunder Ridge Solutions Company, LLC Fairfax

Orchestrated the Department of State Foreign Service Institute technical training programs, encompassing live and virtual IT webinars and courses.

Directed a team of 29 cross-functional personnel and oversaw a $45 million contract budget, generating an additional $23 million in revenue.

Implemented comprehensive project status reporting, financial monitoring, and resource allocation strategies to ensure cost-effective program delivery.

Championed the successful transition to remote instruction during the COVID-19 pandemic, maintaining service continuity. Managed the FSI Tech Talks Cybersecurity Webinar Program, enhancing customer satisfaction by 45%. Provided mentorship and professional development opportunities to over 25 technical staff members. Program Manager Aug 2019 - Oct 2019

Serco Washington

Oversaw the NAVSEA Navy Control Systems Cybersecurity Training program with a $1.5M budget. Delivered expertise in instructional design relating to shipboard control systems and cybersecurity integration. Coordinated the delivery and management of 35 cybersecurity training courses for NAVSEA engineers and senior personnel. Monitored program financials, ensuring adherence to government documentation and change control processes. Identified risks and devised mitigation strategies in collaboration with Government PM and finance teams. Instructional Designer / Technical Training Principal Jun 2016 - Aug 2019 Alion Science Washington

Led the NAVSEA Navy Control Systems Cybersecurity Training Project, managing a $1.5M budget. Directed a team of six instructors, developers, and administrative staff to deliver 36 cybersecurity training courses. Managed project status reporting, resource acquisition, and cross-organizational coordination for training updates. Ensured timely and accurate delivery of project milestones and adhered to financial tracking guidelines. Information Analyst Sep 2015 - Dec 2015

Suprtek Ashburn

Developed information assurance repositories and conducted market trend analyses for Department of Health Agency products and services.

Created SharePoint collaborative sites to enhance information assurance efforts. Initiated research and planning to bolster IT security and knowledge-based initiatives. Project Manager Sep 2014 - Jul 2015

Joint Regional Security Stacks / Joint Information Environment Ashburn Senior Information Manager Feb 2011 - Jul 2015

Suprtek Ashburn

Led the DISA MANO support team, managing information assurance training programs across DoD commands and agencies. Implemented policies, tracked metrics, and optimized processes for Information Assurance Training. Delivered over 100 contract hours of host-based security system virtual training to DISA leadership. Monitored the development of advanced IA training courses and facilitated the implementation of training strategy for HBSS. Managed over 10,000 contract training hours and developed marketing materials for IA training initiatives. Information Manager Feb 2008 - Feb 2011

Technica Corporation Dulles

Coordinated classroom and virtual training sessions with over 11,000 participants in security training programs. Managed the development of HBSS virtual and classroom training, achieving a total of 35,000 contact training hours. Developed community outreach and training materials for IA symposiums and online portals. Tracked project progress and budget expenditures against established plans and schedules. EDUCATION

Strayer University

Master's Degree, Computer Information Systems, 2009 Strayer University

Graduate Certificate, Computer Information Systems, 2009 Park University

Bachelor's Degree, Management, 2009

Villanova University

Master Certificate, Project Management, 2007

SKILLS

DoD Cybersecurity, Project Management, Instructional Design, Agile, Cybersecurity Training, Program Management, Budget Management, Team Leadership

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