Systems Analyst Software Development

JOSEPH B. LACY, MS 760-***-**** ****.***@*****.*** linkedin.com/in/joelacy10

JOE LACY, MSCIS

Senior Systems Analyst Developer

Research & Development Content Management Document Imaging & Retention A dynamic and highly-motivated information technology professional with over 30 years of experience in conceptualizing, analyzing, and defining specifications for diverse client/server computer environments. Formal training in software engineering and software development life-cycle management. Industry experience in research, development, and implementation of complex enterprise solutions.

Developed custom software solutions with several data management platforms.

Created technical documentation for software design and application development.

Developed End-User Test Plans and technical documents to support application rollouts.

Managed small to intermediate-sized projects with cross-functional teams.

Designed and implemented statements using Content Management development tools.

Engineered support for customer-driven systems with hardware and software integration.

Used AI tools (BPA) to enhance software development and produce predictive models.

Recognized as an essential team player in building trust and morale within team environment. SELECT AREAS OF EXPERTISE

Strategic Planning & Execution Cross-Functional Team Leadership Software Design Management Data Mgmt. & Regulatory Expertise Data-Driven Decision Making Business Process Automation Innovation and Process Improvement TECHNICAL SKILLS AND TOOLS

Programming: Python, JavaScript, C-Sharp

Content Mgmt.: OnBase, Exstream, SalesForce

Design: MS Visio, MS Visual Studio, Lucidchart

Analytics: Python, R, MS Excel, Google

Automation: Python, Fortra Automate

Project Management: Jira

PROFESSIONAL EXPERIENCE

SENIOR SYSTEMS ANALYST

Sharp Healthcare ISD, San Diego Onsite/Remote, USA 2016 – 2025 Sharp HealthCare is a not-for-profit integrated regional health care delivery system located in San Diego. Sharp includes four acute-care hospitals, three specialty hospitals, two affiliated medical groups and a health plan. Key member of the OnBase/Document Imaging and Automation Team. OnBase is an Enterprise Content Management

(ECM) system developed by Hyland Software. It's designed to help organizations manage documents, processes, and cases in a single platform, streamlining business operations and improving efficiency.

Designed and Implemented OnBase LifeCycles to support end-user business processes.

Trained Users and Managers to use custom-developed OnBase ECM LifeCycles.

Supported OnBase processes that integrated with EHRs like Epic, Cerner, GE, etc.

Automated end-user repetitive, time-consuming, processes to increase worker productivity.

Support OnBase server infrastructure, upgrades, and the eventual migration to Hyland Cloud.

Worked with vendors who sent electronic files to support Sharp billing processes. JOSEPH B. LACY, MS 760-***-**** ****.***@*****.*** linkedin.com/in/joelacy10 SENIOR SYSTEMS ANALYST

Sharp Healthcare ISD, San Diego Onsite, USA 2013 – 2016 Sharp HealthCare is a not-for-profit integrated regional health care delivery system located in San Diego. Sharp includes four acute-care hospitals, three specialty hospitals, two affiliated medical groups and a health plan. Responsible for supporting the mission-critical Cardiology (CVIS), Radiology, PACS, Endoscopy, and Perinatology systems in an integrated environment for acute care and ambulatory Sharp HealthCare facilities. As a member of the Clinical Imaging Team, meet customer, regulatory and IS infrastructure requirements for new application development, implementation, and upgrades.

Supported mission critical applications used by physicians, clinicians, and other specialist as on-call analyst.

Administered Synapse users, computers, printers, modalities, and other PACS system devices.

Managed short- and long-term projects autonomously and in collaboration with groups at Sharp Healthcare.

Ensured high-availability of PACS and system components by daily operational system monitoring.

Collaborated with software vendors to design, enhance, and implement complex software solutions.

Created detailed Test Plans for enterprise software applications that support lab testing of released product. SENIOR ENGINEER, PRODUCT RELEASE

CareFusion Corp. [Formerly Cardinal Health and Pyxis Corp.], San Diego Onsite, USA 2004 – 2013 CareFusion is a $3.5B global market leader in medication dispensing and other healthcare services. Responsible for systems engineering and integration as well as specifications of new computer systems and other off-the- shelf type products for Pyxis products, and product development/design from installability, usability, and supportability perspectives. Tasks included configuration management; software development, hardware and network integration; training; technical writing; and other work to support the release of new products.

• Defined computer and wireless mobile hardware and software requirements.

• Used a variety of programming environments to create product testing and supporting software.

• Specialized in the development of software created with Microsoft .NET tools and environments.

• Prepared, packaged and released detailed technical documentation for installation, support and troubleshooting of new products and subsequent patches and releases. ADDITIONAL RELEVANT EXPERIENCE

App Specialist & Network Engineer Wheeler Plastic Surgery Center La Mesa, CA 1997 - 2004 Network Engineer Deer Springs Fire Protection District Escondido, CA 1998 - 2004 Database & Network Engineer Valley Center Fire Protection District Valley Center, CA 2000 - 2004 EDUCATION

Master of Science Computer Information Systems (MSCIS) University of Phoenix, San Diego, CA Bachelor of Science Business/Information Systems (BSBIS) University of Phoenix, San Diego, CA Associate in Arts General Education (AA) Grossmont College, El Cajon, CA CERTIFICATIONS

OnBase Certified Systems Administrator OnBase Certified Workflow Administrator Udemy The Complete Python Developer Udemy Python for Data Analysis & Business Intelligence Udemy Modern JavaScript From The Beginning Udemy Object-Oriented Programming with C# Udemy C# Intermediate: Classes, Interfaces, and OOP Udemy Robotic Process Automation (RPA)

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