Environmental Services Regulatory Compliance

BABATUNDE ADEGOKE

Newark, NJ

Professional Summary

Dynamic and results-oriented operations leader with over 7 years of experience overseeing high-volume service environments within the healthcare and hospitality sectors. Renowned for delivering exceptional customer satisfaction, ensuring strict regulatory compliance, and leading practical staff training and development initiatives. Demonstrated expertise in managing frontline teams, resolving complex service escalations, and upholding the highest safety and quality standards. Adept at remaining composed under pressure while driving operational excellence and continuous improvement. Authorized to work in the US for any employer

Work Experience

Manager Environmental Services

Hackensack Meridian Health-Hackensack, NJ

December 2021 to June 2025

Schedules work to be performed, regulates flow through various Coordinated operational activities of environmental services to ensure efficient service delivery for patient safety, needs, and care.

Conducted coaching, training, and orientation of new hires, fostering a culture of excellence in cleaning, visitors' approach, and patient care.

Improved attainment in an organization by attaining the Target to meet the given HCAHPS. Handles annual performance evaluations and disciplinary discussions. Monitors and approves payroll for all maintenance personnel. Manage recruitment efforts, including interviewing candidates and onboarding new employees Foster a positive workplace culture through effective communication and team-building activities. Collaborate with department heads to optimize resources and enhance productivity. Ensure compliance with industry regulations and company standards Lead employees to encourage maximum performance and dedication Evaluate performance by analyzing and interpreting data and metrics Director of Housekeeping/Environmental Services

Complete Care at Regent-Hackensack, NJ

January 2023 to March 2024

Leadership & Staff Management, Supervise housekeeping supervisors, housekeepers, and laundry staff. Recruit, train, schedule, and evaluate departmental staff. Monitor staff performance and provide coaching, mentoring, or disciplinary action as needed. Foster a respectful, team-oriented environment that supports quality care.

Regulatory Compliance & Survey Readiness, maintaining compliance with state and federal regulations, especially the Department of Health (DOH) and CMS standards. Prepare the housekeeping department for inspections or accreditation surveys. Keep thorough records of cleaning schedules, audits, and training logs.

Resident and family Satisfaction, promoting a clean, comfortable, and welcoming atmosphere for residents and their families, responding promptly and professionally to resident and family concerns about cleanliness, laundry, or personal items, and Training staff in compassionate communication and service etiquette.

Inventory & Budget Management: Oversee the ordering and inventory of cleaning supplies, chemicals, paper products, and equipment. Monitor the departmental budget, control costs, and prevent waste or misuse. Ensure chemical safety and appropriate storage according to OSHA regulations. Laundry & Linen Operations: Supervise laundry services, including proper collection, washing, drying, folding, and delivery of linens and residents' perms. Ensure adequate infection control in laundry processing, including separating clean/soiled linen. Operations Manager

St. Barnabas Health System, Inc./Crothall-Jersey City, NJ August 2020 to December 2021

Leadership and team Management: Supervise housekeeping and floor tech staff, ensuring adequate coverage and productivity across all hospital areas (patient rooms, ORs, ICU, public spaces). Recruit, train, schedule, and evaluate team members.

Promote a culture of accountability, safety, and service excellence, as well as infection prevention and sanitation protocols to consistently implement CDC, OSHA, Joint Commission, and health infection control standards and ensure terminal cleaning of patient rooms, OR turnover, isolation rooms, and high-touch surfaces. Coordinate closely with Infection Prevention and Nursing during outbreaks or high-risk cases. Compliance & Regulatory Readiness: Maintain readiness for surveys by The Joint Commission, CMS, and the NJ Department of Health, complete documentation, audits, and cleaning logs in compliance with regulatory bodies and internal policies, and ensure all staff follow standard precautions and PPE protocols to ensure Patient Satisfaction and HCAHPS Support, contribute to HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores. Training & Staff Development: Onboard new hires with infection control and safety training, provide ongoing education in trauma-informed care, cultural sensitivity, and RWJBarnabas policies, and develop and mentor staff for advancement and departmental success. Resident Supervisor

The Kintock Group-Newark, NJ

March 2018 to August 2020

Resident Supervision & Safety Oversight, Monitor resident activities to ensure adherence to house rules, schedules, curfews, and program expectations, Conduct routine headcounts, bed checks, and facility rounds to ensure safety and accountability, Intervene in conflicts or behavioral issues using de-escalation techniques.

Rule Enforcement & Incident Reporting: Enforce program policies (no drugs/alcohol, restricted visitors, chore assignments)—Complete incident reports for rule violations, absences, and drug testing. Intake, Orientation & Documentation, Assist with resident intake and orientation to house rules, expectations, and program structure, Maintain accurate resident logs, sign-in/sign-out sheets, daily reports, and progress notes, Monitor medication compliance (if applicable) or coordinate with nursing/ medical support.

Communication & Collaboration, Work closely with case managers, probation/parole officers, mental health counselors, and external agencies, head count, Crisis Management & Emergency Response, Respond to emergencies (medical, behavioral, security) and follow facility protocols, Remain calm and take appropriate action in incidents involving violence, overdose, or mental health crisis, Ensure resident safety until professional responders arrive if needed. Housekeeping Supervisor/Inspector

Homewood Suites by Hilton Cranford-Cranford, NJ

December 2017 to March 2018

Team Supervision & Staff Management, supervise housekeeping attendants, floor technicians, and laundry staff during assigned shifts, assign daily work duties, monitor task completion, adjust workloads as needed, train new employees on cleaning procedures, safety protocols, and customer service expectations.

Quality Control & Inspections, Inspect rooms, public areas, and back-of-house spaces to ensure cleanliness, order, and compliance with facility standards. Report deficiencies in housekeeping performance and take corrective actions when necessary. Ensure proper use of cleaning chemicals and personal protective equipment (PPE).

Scheduling and time Management, prepare staff schedules and ensure adequate shift coverage, especially during peak hours or absences. Monitor staff attendance, manage time-off requests, and adjust staffing to meet demand.

Inventory & Supply Control: Monitor inventory of cleaning supplies, linens, and equipment; reorder items as needed; and ensure supplies are used efficiently without waste. Customer Service and Communication: Respond promptly and professionally to complaints or cleaning requests from guests. Documentation and Reporting, maintain logs of daily room inspections, incidents, shift reports, document work orders for maintenance, follow up on unresolved issues, report staffing concerns, equipment failures, or supply shortages.

Education

National CPR foundation in CPR,FIRST AID, AED.

National CPR foundation-Usa

July 2025 to July 2027

Master's Degree in Public Administration, Emphasis in Healthcare. Grand Canyon University-Phoenix, AZ

September 2022 to March 2024

High School Diploma in Management Physics Education Strafford Career Institute-Saint Albans, VT 05478-5560 June 2018 to November 2020

Bachelor's Degree in Teacher Education

University of Ibadan-Ibadan, Nigeria

July 2005 to October 2009

Bachelor of Arts

Skills

• Human resources

• Organizational skills

• Data entry (2 years)

• Epic

• Recruiting

• Operations management

• Microsoft Excel

• PeopleSoft

• Staff scheduling

• Cost budgeting

• Interpersonal skills

• Crisis intervention

• Public speaking

• Continuous improvement

• Time management

• Team management (7 years)

• Flexible budgeting

• Payroll

• Hospitality

• Custodial experience

• Hotel experience

• Analysis skills

• Hazardous material storage

• Customer support

• Cleaning & sanitation management

• Strategic goal setting

• Inventory management systems

• Quality control

• Team leadership

• Conflict resolution

• Board relations

• Staff training

• Financial management

• Pest control

• Team development

Links

https://www.linkedin.com/in/adegoke

Awards

3-time HMH Hall of Famer

April 2022

Certifications and Licenses

Hazardous Waste Operations & Emergency Response Training Present

Driver's License

BLS

November 2022 to November 2025

BLS, CPR, Firstly Aid

Hazardous Waste Operations & Emergency Response Training OSHA 30

First Aid Certification

AED Certification

BLS Certification

PMP

Contact this candidate