Customer Service Fine Dining
Resume:
Bayville, NJ *****
***********@***.***
Keith Harman
OBJECTIVE
Exceptionally meticulous and energetic bartender with a superior customer service record, serving drinks in casual and fine dining establishments. Adept at handling stressful and unpleasant situations with complete courtesy and professionalism. Strong multitasker who thrives in a hectic high-pressure working environment. Bringing 30 years’ experience. SKILLS
● Substantial bartending experience in an array of diverse establishments.
● Excellent skills in keeping work areas clean, stocked, and well organized.
● Superior grasp of drink pricing, drink mechanics, and inventory levels.
● High ability to mix, garnish, and serve drinks quickly and accurately.
● Strong computerized cash register operation abilities
● Fluent with various POS Systems
● Good interpersonal communication skills
● Strong ability to learn new drink menus in a timely manner EXPERIENCE
Caffreys Tavern & Caffrey’s Backyard, Forked River — Bartender 2021 - PRESENT
● Understanding and being able to create a variety of cocktails, including basic recipes and creative mixes.
● Being friendly, approachable, and engaging with customers, ensuring a positive experience.
● Effectively communicating with customers to understand their preferences and provide recommendations.
● Being able to efficiently manage tasks during busy shifts, including taking orders, preparing drinks, and serving customers.
● Being able to handle multiple tasks simultaneously, such as mixing drinks, taking orders, and checking IDs.
Keith's Resume
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● Being flexible when the restaurant is busy and taking orders for both the bar and surrounding areas to support coworkers.
BJ’S Restaurant and Brewhouse, Toms River — Bartender 2019 - 2020
● Mixed and served drinks to patrons as requested.
● Operated cash register and credit card verification machines for patron payment processing.
● Greet newly seated guests in a friendly and timely manner.
● Consistently keep bar and work areas clean and sanitary in compliance with bar standards.
● Accurately and quickly calculate checks and make change
● TIPS certified.
Beacon 70, Brick — Bartender
2017 - 2019
● Mixed and served drinks to patrons as requested.
● Created a welcoming and enjoyable experience ensuring customer satisfaction by maintaining a friendly, accommodating and positive attitude.
● Utilized social media to promote upcoming events and promotions.
● Maintained a detailed working knowledge of the menu and drink specials, using that knowledge to discuss and make suggestions to customers.
● TIPS certified.
Spicy’s Cantina, Seaside Heights — Bartender
2012 - 2016
● Greet customers and take their food and drinks orders
● Mix ingredients of drinks to make preferred cocktails
● Generate bills according to orders and operate POS for bill collection
● Order and replenish supplies at the drinks bar
● Maintain the bar and service area in a neat, clean and organized condition
● Check IDs of customers for alcoholic drinks service as per state issued guidelines
● Maintain productive relationships with customers and enhance clientele using referral base
References
Jack Sojka — Manager
Phone- 732-***-****
Jamie Stever — Past Manager
Phone- 848-***-****
Tommy Champion — Past Manager
Phone- 848-***-****
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