JOSEPH
CANGELOSI
**************@*****.***
Gainesville, FL 32606
Dynamic Night Supervisor at Jimmy Johns Gourmet Subs with a proven track record in enhancing team efficiency and customer satisfaction. Skilled in health and safety protocols, I excel in mentoring staff and managing inventory. My strong communication fosters collaboration, ensuring a seamless operation and a positive dining experience. PROFESSIONAL SUMMARY
SKILLS
• Health and safety
• Incident reporting
• Security protocols
• Scheduling coordination
College of Central Florida
Ocala, FL • 06/2003
Associate of Arts: Accounting And
Finance
EDUCATION
Jimmy Johns Gourmet Subs - Night Supervisor
Gainesville, FL • 06/2024 - 07/2025
Publix Grocery Store - Deli Clerk
Ocala, FL • 06/2021 - 10/2023
Chilis's Bar and Grill - Trainer. QA
Asheville, NC • 06/2015 - 10/2020
WORK HISTORY
Developed strong relationships with staff members through effective communication and leadership efforts.
•
Facilitated smooth shift transitions by maintaining open communication between day and night teams.
•
Collaborated with daytime supervisors to develop strategies for improved efficiency across all shifts.
•
Managed inventory control, ensuring adequate supplies were available for nightly operations.
•
Addressed customer complaints swiftly, resolving issues in a professional manner to promote positive experiences during nighttime hours.
•
Ensured a clean and organized work environment by directing nightly cleaning tasks and routine maintenance activities.
•
Greeted customers at counter to fulfill requests and answer questions.
•
Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
•
Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
•
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
•
Mentored new hires, resulting in stronger staff development and increased productivity.
•
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
•
Coached employees on best practices, providing constructive feedback to support their professional growth.
•
• Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.