J o n a t h a n
W i l l i n g h a m
RRH PSH CASE NAVIGATOR
OBJECTIVE
*************@*****.***
Houston Texas
Jonathan brings a genuine
passion for helping
individuals navigate
challenging situations.
He is a seasoned high-value candidate
with 10+ years of legal experience.
Currently, he’s in search of an
opportunity to display his talents,
demonstrate value, and long-term
growth with a reputable business.
SKILLS
EDUCATION
B.S. Visual Communications
Westwood College of Technology Torrance California September 2005 – July 2007
A.S. Graphic Design & Multimedia
Westwood College of Technology Torrance California August 2003 – July 2005
EXPOSURE
Permanent Supportive Housing PSH Case Navigator
Catholic Charities Houston Texas January 2024 - present Advocate for individuals experiencing homelessness. Accompanied 30-client caseload to their lease-housing meetings. Acted as liaison between the client and the property manager/landlords. Conducted monthly home visits and inspections to account for client’s living arrangements, budgets and apartment units were within compliance. Collaborated with partner agencies like the United Way and Coalition for the Homeless.
• Homeless Management Information System HMIS Certification
• NSPIRE for HCV Certified
S.O.A.R Case Manager
Healthcare for the Homeless G & A Outsourcing Houston Texas Jan. 2023 - Jan. 2024 Charted client intake referrals, accompanied patients to their psych evaluations, requested and submitted medical records (HIPAA) to SSA. Also, S.O.A.R certified.
• 2023 Point-In-Time P.I.T Survey Participant
• Epic EHR Medical Database Platform
Social Security Disability SSD Paralegal
Marc Whitehead & Associates Insperity Houston Texas November 2018 - April 2022 Orchestrated high-volume caseload of SSA disability claims using Prevail and Litify case management platforms. Submitted electronic applications, briefs/appeals to the Reconsideration, Hearing, Appeals Council - AC, and Federal levels. Managed client/attorney calendars, flight/hotel accommodations, and internal meetings.
• Increased SSA department revenue throughout employment period J W
Leadership
7 / 10
Multi-Tasking
8 / 10
Detailed Oriented
9 / 10
Business Office Etiquette
10 / 10
High Volume Case Load
8 / 10