Customer Service Entry-Level

OTHER LANGUAGE

Spanish

Luz Morillo Brito

Objective

Initiative-taking, proactive individual with a strong work ethic, seeking an office clerical entry-level position to utilize technical skills and provide excellent customer service to assist in the smooth operation of a busy office. Bringing a commitment to quality work, strong people skills, and the desire to assist other professionals in their work.

CONTACT

****************@*****.***

Cell: 646-***-****

EDUCATION

HS of World Culture

Grad 2015

SEDWICH INSTITUTE

Medical Assistance

Grad 2025

SKILLS

Critical Thinking

Verbal and written communication

Organization

Time Management

Microsoft Office

Computer Proficiency

Customer Service

Problem-solving

Confidentiality

EXPERIENCE

CUSTOMER SERVICE OPERATIONS SPECIALIST

FreshDirect Bronx, NY 1/2024 – Present

Collaborate with cross-functional teams, including Stock Controller managers, Mobile operations, and the

Transportation Department to develop integrated workflows across various team environments. Daily tasks also include providing customer service by accommodating purchase orders, developing damage order reports, and maintaining mobile order truck schedules. Also, responsible for daily warehouse inventory to maintain an accurate number of products.

BABYSITTER – PART TIME

Marquez Residence Bronx, NY 1/2020 - Present

Provided attentive and nurturing care for children at their home. Engaged children in age-appropriate activities and intellectually stimulated learning opportunities. Maintained clinical appointments for the children. Maintained open communication with parents regarding the children’s progress and any concerns.

HOME ATTENDANT

Amazing Home Care Bronx, NY 2/2016 – 1/2024

Provided customer support to all residents, family members, responsible persons, and visitors of residents. Collaborated with other members of the Amazing Home Care team to ensure excellence in care and service delivery. Assisted the resident with instrumental activities of daily living. Assisted residents with technology, medical equipment, assistive devices, and supplies as needed. Participated in in-service and training programs. Perform other duties as assigned.

Contact this candidate