Administrative Specialist
Resume:
CLAUDIA C. GUEVARA
North Dallas, TX
********@*****.***
QUALIFICATIONS CAPSULE: Results-oriented individual with strong initiative and quick learning abilities. Pro-active in defining problem areas and providing effective solutions. Continually improving processes to maximize efficiency and accuracy. OFFICE MACHINES AND SOFTWARE:
Various Windows O/S
and Internet Engines
Microsoft Office & Office 365
Outlook, Word, Excel, Teams
Microsoft Powerpoint,
Access, Publisher, Project
Microsoft SQL 7.0/
Query Analyzer
Google Suite Formulas/Pivot Tables/V-Lookups PeopleSoft/Demand Planner JDE SalesForce/Chempax Quicken/Quick Books WorldVision/Visio BORRAN/Dyco Trade 365
EstateSoftware
AS/400 Query
EXPERIENCE:
CARING TRANSITIONS – 2023 – 2024
Senior Move Manager/ Professional Organizer/Estate Sales & Auctions
Sort & Organize household goods for distribution and sale
Assist clients with decluttering and downsizing
Prepare and safely pack client items for move
Oversee Moving Crew, Donations Crew & Trash Disposal/complete final cleanout of homes
Unpack and Resettle clients into new home
Assemble lots and photograph for Auctions/Prepare descriptions and edit digital pictures for upload to websites
Stage homes for Estate Sales & price items according to specific market
Provide compassionate customer service to clients throughout transition and assist customers at estate sales/auction pickup COMMUNITY HOSPITAL CORP – 2020 – 2022
Inside Sales/SupplyTrust Division
Assisted VP–Business Development & VP-Operations (GPO/Supply Chain division of CHC)
Provided follow-up to initial sales calls for collection of data files in specific format for analysis and ensured sales pipeline remained full.
Owner of all sales information within SalesForce for prospective clients regarding their demographics, sales stage, call history, and critical documents/contracts.
Created reports within SalesForce used to facilitate weekly meetings regarding the status of prospective accounts/next steps.
Researched and provided new sales opportunities regarding State Associations, Groups, Collaborations or Systems. Corporate Recruiter
Assisted Director of Recruiting with day-to-day recruiting efforts for various Corporate positions (currently 7 positions open) and Hospital C-level Executives (CEO, CFO, CNO, Executive Director).
Reviewed all incoming resumes from CareerBuilder and GoogleHire for minimum requirements, industry experience, skillset and compatibility.
Researched current database and CareerBuilder for prospective candidates and created CareerBuilder campaigns to reach out to candidates nationwide.
Conducted phone screens and set up phone interviews with Director and Department Managers.
Assisted with management of schedule and organization of files.
Had access to all confidential information and records, HIPAA certified. Compliance Data Analyst
Worked with VP of Compliance to progress from old compliance system (MediRegs) to new compliance software (Compliance 360).
Prepared large files in Excel and manipulated data to validate into new format/fields/criteria.
Imported new contract files for 20 hospitals to Compliance 360 and reviewed, investigated, and corrected errors. AZELIS AMERICAS – Logistics Coordinator – 2018 to 2019
Identified, evaluated and provided logistics solutions to reduce transit time and costs for CASE division (Coatings, Adhesives, Sealants, Elastomers, inks, building and construction products).
Negotiated and managed freight tariffs with national, regional and super-regional LTL carriers.
Developed standard Azelis Americas logistical procedures, policies, and performance standards in support of company goals to improve customer satisfaction, reduce rework, and improve profitability.
Provided logistical strategic and analytical support for projects, new business opportunities, and business proposals by brainstorming with TSRs, IMs, CSRs and Carriers.
Verified pick-up information/requirements to accurately schedule and execute inbound truckloads, customer orders, and warehouse transfers with OTR carriers, 3PL’s and intermodal carriers.
Tracked daily progress of shipments to ensure timely delivery of inventory to Distribution Centers and 3PLs.
Kept current with transportation market trends and pending inclement weather for U.S. and Canada.
Maintained inbound freight in Chempax system and reviewed invoices/approved for Accounts Payable. Also resolved freight bill discrepancies with each carrier directly.
Initiated freight claims; gathered proper evidence and followed thru to receipt of payment.
Investigated logistics-related service and process issues and provided expertise in creating solutions and fostering continuous improvement.
CONTRACTOR for Non-Profit Organizations & Small Businesses – 2015 to 2017 Office Administrator, Events Planning & Coordination, Sales/Fund Development
Administration of various projects for non-profit organizations & related small businesses to include new sponsor development, coordination of training seminars/workshops, sponsor dinners, holiday parties, grant writing, and overall project management.
Managed all aspects of event planning from end-to-end, including ideation, marketing, speaker(s) or trainer coordination, budget administration, venue sourcing, event theme/décor, caterer/menu development, video/photographer arrangements, logistics, set-up, attendee registration and on-site support execution.
Prepared all event documents and materials to include invitations, PowerPoint presentations, agendas, nametags, seating cards, brochures, donation cards, and thank you notes/gifts.
Negotiated pricing with suppliers and developed relationships with vendors.
Facilitated post-event surveys and assessments.
Assisted with development of proposals for potential sponsors or donors.
Maintained donor database and volunteer information. METHANEX METHANOL COMPANY 2007 to 2014
EHS&S and ISO9001 Coordinator – 2011 to 2014
Provided direction, leadership and vision of North America Marketing & Logistics EHS and ISO programs.
Ensured both EHS and ISO standards were in compliance with the company’s overall corporate objectives as well as applicable codes of practice for Chemical Industry Associations and ISO requirements.
Applied all aspects of Transportation, Distribution and Product Stewardship Code Guiding Principles and ensured appropriate programs were implemented and followed throughout supply chain.
Created and maintained EHS/ISO budgets, yearly plans (goals), and KPI’s.
Conducted internal and external audits to include Methanex plants, terminal sites, customer locations, surveyor labs, and transportation partners (barge, rail, truck).
Served as primary contact for regulatory authorities, industry associations, and transportation emergency response.
Conducted regular meetings and led EHS and ISO Teams, which included Incident Management, corrective actions, and resolution of customer complaints.
Provided EHS support and training to Methanex employees and external partners.
Promoted continuous improvement through program enhancements, training, and leadership.
Conducted EHS safety seminars for customers, service providers and end-users.
Facilitated and participated in Global Marketing & Logistics EHS Team. Logistics/Terminal Coordinator – 2007 to 2010
Processed receipt and vessel paperwork to include orders to plants and terminals, collection of pertinent documents (B/L, commercial invoices, survey reports, discharge reports, customs clearance, payment of duties and custom fees, invoices, etc.)
Coordinated day-to-day shipping (rail, truck, vessels) for 5 terminals including training and communication with internal employees and terminal personnel.
Assisted customs broker regarding preparation of proforma invoices and payment of import/export duty fees, GST and miscellaneous charges.
Worked directly with Homeland Security to provide product sampling and submission of information needed regarding product
(methanol).
Conducted daily and month-end procedures using PeopleSoft to include Purchase Orders, Inventory Management, Transfers, Sales Orders and Reconciliations.
Worked closely with Accounts Payable to ensure correct pricing on invoices received (amounts and coding). Also responsible for preparing calculations and submitting vessel demurrage to A/R for billing to customers.
Maintained vendor relations and issued non-conformances as needed. Also worked closely with Customer Service to respond to customer complaints and assist with resolutions and process improvements.
Assisted Customer Service with entry of customer orders, order changes and releasing of orders.
Designed and implemented customer survey database to collect reviews and prepare reports for analysis.
Assisted with forecast entry of customer volumes into Demand Planner software.
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