Customer Service Data Entry
Resume:
PATRICIA TORRES
CONTACT
******.******@*****.***
OBJECTIVE
Self-directed and detail-oriented professional with the ability to work on multiple projects by providing solutions to complex problems. Looking to apply previous experience handling client communications and skills in file management to work for a company with a clear mission statement and room for long-term growth. SKILLS & KEYWORDS
BILINGUAL
MICROSOFT
DAT / TRUCK STOP
IFTA
TIME MANAGEMENT
PROBLEM SOLVER
ATLAS
KRONOS
TEMP WORKS
AVIONTE
WORK ORDERS
PURCHASED ORDERS
DISPATCHING
ROUTING & PLANNING
CASH HANDLING
EXPERIENCE
EquipmentShare
Dec 2024-August 2025
Started as a temporary employee via Express Personnel providing customer service for a dealer of heavy equipment. Provided customer service while assisting residential customers and commercial help find parts needed for their equipment. Sourced online and via vendor portals to find parts needed and sold at a profitable margin for the company.
DHL (Randstad & Smart Resouces)
April 2022 – Nov 2024
Operated a sit down forklift in a warehouse setting for various departments. Departments included loading and unloading in the inbound department. Operated a clamp truck to palletize product coming off the trucks for use. Tiger Logistics (Luxor Staffing & KP Staffing)
April 2020 – March 2022
Long term temp position for a distributor of various accounts of product. Shipped product according to shipping method such as UPS, FedEx and Endicia. Data entry of commodities for over seas shipments to meet customs. Provided email correspondence of tracking information and process returns. FSA Logistix (Luxor Staffing)
June 2018 – March 2020
Dispatcher position for a contractor of The Home Depot. Routed and planned for 10+ box trucks in the DFW and surrounding areas. Generated pick list for the pickers and assure customer needs and requests were met. Communicated with the drivers for time frame purposes and worked with customers regarding ETA’s and claims. Data entry of claims in vendor portal and submit evidence for insurance purposes. EDUCATION
GED
2024
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