Customer Service Data Entry
Resume:
Karen
Catron
*********@*****.***
Houston, TX
Summary
Thoughtful and organized multi-tasker with 14 years of customer service and cashier experience. Able to self-motivate, prioritize, and effectively work to complete many tasks calmly under pressure.
Experience
Assistant Store Manager
Murphy USA • Houston, TX
Assign employees to specific duties to best suit needs of the store Create schedule and consider all time-off requests Count cash drawers and make daily bank deposits
Recruit, interview, and hire all sales personnel
Maintain inventory log and place orders to restock supplies as needed 01/2018 - Present
Customer Service Manager
Jo-Ann Fabric and Craft Stores • Houston, TX
Build loyal clientele through high-level of customer satisfaction Assign employees to specific duties to best suit needs of the store Count cash drawers and make daily bank deposits
Provide exceptional customer service to all incoming clients Generate additional revenue through upselling or add-on package selling Diffuse intense customer situations to maintain high-level of satisfaction Greet all guests with warm, friendly welcome
Document and quickly resolve all customer satisfaction issues 06/2009 - 12/2017
Skills
Education
General
Reagan High School • Houston, TX 07/1970
Languages
Scheduling Business intelligence
Management Customer service
English
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