Michele Roach
San Tan Valley, AZ 85143
*********.*******@*****.***
Mom Doc Obgyn 06/23 - Present
Triage associate/ scheduler
Scheduler
Verify referrals and authorizations
Prescription refills
Medical record retrieval
Arizona Advanced Surgery 06/21 - 07/22
Surgery Scheduler
Scheduled patients for surgery
Verified referrals and authorizations
Medical record retrieval
Tri City Cardiology Consultants 08/17 - 03/20
Communications specialist.
Scheduled 80+ appointments daily
Verified referrals and authorizations
Barrow Brain & Spine 08/16 - 04/17
Head Medical Secretary to Randall Porter, MD
Scheduler
Roomed patients’ prn
Medical record retrieval
Banner Health 08/14 - 05/16
Medical Secretary
Scheduler
Verified referral and prior authorizations
Medical record retrieval
Apple 1 Staffing 03/14 - 08/14
Internal Operations Manager for Non-Profit
Bookkeeper
Gradin Inc. Drywall and Construction Co. 08/11 – 07/13
Office Manager
Bookkeeper
Scheduler
Virginia Mason Medical Center 12/08 – 08/11
Patient Services Clinical Representative
Scheduler
Verified referral and prior authorizations
Medical records retrieval
Auburn Regional Medical Center 09/03 – 02/07
Unit Secretary/ Scheduler
Scheduling
Verified referrals and prior authorizations
Medical record retrieval
Skills
Microsoft Excel
Medical Secretary Course
HIV/AIDS First Aid and CPR Certification
Medical Terminology
Art of Customer Service Certification
EMR
QuickBooks
*Referral upon request