Sales Associate Customer Service
Resume:
Destiny Lee
Major of biological sciences
Shelby, NC 28152
************@*****.***
Seasoned Sales Clerk with more than 2 years of experience in fast-paced environment Excellent money handler and multitask skills. Track record of achieving exceptional results in merchandising sales and customer service. Friendly and enthusiastic in all aspects of the job with. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Skills
Quality Customer and Service Very Attentive to Details Skills Good Listener
Work well with others
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Biology Student
North Carolina Agricultural and Technical State University-Greensboro, NC August 2018 to December 2021
Sales Associate
Rack Room Shoes-Greensboro, NC
March 2019 to August 2019
My responsibilities included maintaining the sales floor, while helping customers place and receive online orders. I also checked customers out.
Sales Associate
Citi Trends-Shelby, NC
September 2017 to January 2018
Answer customers' questions about merchandise and advise customers on merchandise selection. Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases. Pack customer purchases in bags or cartons.
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
Biology Student
University of North Carolina at Greensboro-Greensboro, NC August 2015 to May 2017
Sales Associate
Bojangles Restaraunt-Shelby, NC
July 2014 to January 2017
Answer customers' questions about merchandise and advise customers on merchandise selection. Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases. Compare merchandise invoices to items actually received to ensure that shipments are correct.
Take inventory or examine merchandise to identify items to be reordered or replenished. Pack customer purchases in bags or cartons.
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
Stamp, attach, or change price tags on merchandise, referring to price list. Receive, open, unpack and issue sales floor merchandise. Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales. Education
Bachelor's degree in Biology
North Carolina A & T State University - Greensboro, NC August 2018 to December 2021
Skills
• Computer Literacy (10+ years)
• Retail Sales (4 years)
• Spanish (3 years)
• Sales Experience (6 years)
• Cash Handling (10+ years)
• English (10+ years)
• Communication Skills (10+ years)
• Merchandising (6 years)
• Typing (10+ years)
• Phone Etiquette (5 years)
• Computer Skills (10+ years)
• Math (10+ years)
• Basic Math
• Organizational Skills
• Teaching
• Tutoring
• Customer service
• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Stocking
• Leadership
• CGMP
• Laboratory experience
Assessments
Sales skills — Proficient
December 2021
Influencing and negotiating with customers
Full results: Proficient
Home health aide skills — Proficient
May 2021
Providing care to patients in a home setting
Full results: Proficient
Medical receptionist skills — Proficient
August 2024
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Work style: Conscientiousness — Proficient
June 2022
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Work style: Reliability — Proficient
June 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work style: Reliability — Proficient
July 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Medical lab procedures — Proficient
August 2024
Understanding medical laboratory practices, and correctly handling samples and instruments Full results: Proficient
Retail customer service — Proficient
June 2023
Responding to customer situations in a retail setting Full results: Proficient
Customer service — Proficient
May 2021
Identifying and resolving common customer issues
Full results: Proficient
Scientific research skills — Proficient
August 2024
Formulating research questions and interpreting data Full results: Proficient
Medical terminology — Proficient
September 2021
Understanding and using medical terminology
Full results: Proficient
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Management & leadership skills: Impact & influence — Proficient June 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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