Customer Service Representative
Resume:
Aftan Lynch
Experienced Customer Service Representative
Raleigh, NC 27616
**********@*****.***
To secure a position in retail/customer service/sales, offering stability, responsibility, and growth. Authorized to work in the US for any employer
Work Experience
Warehouse Associate
Amazon - Morrisville, NC
October 2021 to Present
1. Receive and sort inventory
2. Get customer orders ready for delivery
3. Use technology like scanners, computers, and handheld printers Warehouse Associate
Amazon.com - Morrisville, NC
October 2021 to Present
1. Receive and sort inventory
2. Get customer orders ready for delivery
3. Use technology like scanners, computers, and handheld printers Customer Service Representative
Wells Fargo - Raleigh, NC
August 2020 to June 2021
The Customer Service Representative 2 with Wells Fargo Auto is responsible for servicing the transactional needs of all Direct and Indirect Auto loan customers via inbound telephone contact in a call-center.
Home Based Reservation Representative
American Airlines - Cary, NC
April 2015 to April 2020
Responsibilities
Sell American Airline service to perspective customers by answering incoming calls and assisting customers in reaching satisfactory solutions to their travel-related needs. Accomplishments
I have been an contributing factor in American Airlines already stellar customer service by providing excellent customer service and by finding the best solutions for our customers. Telecommunications Services - Wireless sales
Alltel Wireless/Verizon Wireless - Winston-Salem, NC July 2008 to November 2013
Wireless Sales Consultant to Sales Support Representative
- assist customers with the right wireless products and services
- establish healthy customer relationships
- provide superior customer service to clients
- assisted in the motivation of sales
- resolve any/all transactional/repair issues associated with wireless products and services
- maintain and motivate sales representatives in the key areas that will help in their sales goals and commission
- service the devices on the sales floor and maintain merchandising planograms
- perform sales duties when low on representatives Education
BA in Business Management
Strayer University
2013 to 2015
High school diploma
RJ Reynolds High School
1997 to 2001
Skills
• Telecommunication
• Sales Support
• Merchandising
• Office Management
• Bookkeeping
• Computer Literacy
• Accounts Payable
• Accounts Receivable
• Account Management
Certifications and Licenses
driver's license
Additional Information
Skills:
Customer service training/experience, bookkeeping/general office/administrative skills, accounts payable/receivables, retail experience, sales experience, benefits processing, banking environments, computer literate, i.e. Microsoft Office Suites, email applications, internet
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