Customer Service Information Technology
Resume:
Heidi Fulton
Seeking to utilize my customer service, sales,
conflict resolution and time management
abilities to advance in a computer science
environment.
EXPERIENCE
The Cove Sports Bar, Lakewood,CO — Bar
Manager October 2020 - PRESENT
● Customer service and sales in a fast-paced environment
● Promotion development and distributor relations
● Money management including transaction and balancing drawer
● Succeeded with time management and multitasking
● Managing schedules for employees and complete training
● Working well as a team and keeping environment organized Argus Event Sta, Denver,CO— Security
November 2013 - Present
● Customer Service and conflict resolution
● Provide customer relations at large scale, Red Rocks Amphitheater Events ● Attention to and escalation or emergencies to supervisor
Racines, Denver,CO — Job Title
October 2015 - March 2020
● High volume service atmosphere - serving and food running ● Built and maintained many relationships with guests
● Accomplished excellent service with large and small parties
● Was given several positive reviews on Yelp and Google EDUCATION
South University Online, Savannah, GA —
Bachelor of Science in Information Technology
March 2022 - May 2025
Awards- Chancellor's List (2023)
Dean's List (2024)
GPA3.5
Lakewood, CO 80232
*****.**********@*****.***
SKILLS
Customer Service
Adaptation to difficult situations Conflict Resolution Upselling of services and products. Multi-Tasking
Programming Language proficient Project management advanced Database administration
Network, Cyber-Security
Alameda High School, Lakewood, CO — Diploma
August 2006 - May 2010
.
PROFILES
https://www.linkedin.com/in/heidi-fulton-264146341/. REFERENCES
1. Carolyn Runion-Supervisor for Argus Event Staffing, *********@*****.*** 2. Sharon Passmore- Owner of The Cove Sports Bar, 661-***-**** 3. David Racine- Owner of Racines Restaurant, .303-***-****
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