Customer Service Relations
Resume:
Professional Experience
Micah
Parks
Contact
Address
Temple, TX, 76502
Phone
***********@*****.***
WWW
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Skills
• Stress tolerance
• Loading and unloading
• Order accuracy
• Warehouse safety
• Pallet arrangement
• Stock organization
• Heavy lifting
• Product picking
Proactive Sales
Engagement
•
Merchandise Receiving
and Handling
•
• Customer relations
• Customer Interaction
• Problem resolution
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Warehouse professional committed to high standards and delivering results. Brings valuable experience in inventory management and logistics support, fostering reliable and adaptable team environment. Known for strong organizational skills and ability to meet changing demands efficiently.
Warehouse Distribution, Order Filler
Walmart Distribution, Temple, Tx
2024-01 -
2025-08
Loaded and unloaded delivery trucks promptly for
further distribution.
•
Prepared orders for shipment by picking, packing,
and labeling merchandise.
•
Packaged and shipped orders accurately to
promote safe and quick delivery to customers.
•
Maintained a safe work environment by adhering to
safety protocols and regularly inspecting warehouse equipment.
•
Cleaned and maintained warehouse in compliance
with OSHA safety standards.
•
Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
•
Handled day-to-day shipping and receiving
overseeing multiple packages per day.
•
Lifted and slid packages weighing up to 100 pounds on conveyor belts to transport items.
•
Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively
navigating challenges while maintaining a high level of productivity.
•
Education
• Conflict Resolution Skills
• Complaint resolution
Customer Service Representative
Bealls, Temple, TX
2023-10 -
2024-11
Managed high-stress situations effectively,
maintaining professionalism under pressure while
resolving disputes or conflicts.
•
Resolved customer complaints with empathy,
resulting in increased loyalty and repeat business.
•
Handled escalated calls efficiently, finding
satisfactory resolutions for both customers and the company alike.
•
Responded to customer requests for products,
services, and company information.
•
Enhanced customer satisfaction by promptly
addressing concerns and providing accurate
information.
•
High School Diploma
K12 - Texas
2024-06
• Honor Roll 2021-2023
• Completed AP course in History, Science, Math, ELA
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