Administrative Assistant Specialist

ADMINISTRATIVE ASSISTANT – FEDERAL SUPPORT EXPERTISE

Professional and organized Administrative Assistant with nearly ten years of experience supporting senior-level executives and teams. Cognizant of how Sr. Administrative Assistant role affects overall impression and success of organization.

Adept at maintaining confidentiality, managing projects and solving problems to deliver measurable results. Thrive in fast-paced environments, adapts to continual change, effectively executing multiple tasks on time with minimal supervision. Demonstrate balanced judgment under pressure.

Outstanding collaborator acknowledged for written and verbal communication skills across diverse cross-functional disciplines, levels and cultures.

CORE COMPETENCIES

Administrative Assistance • Staff Research • Clerical Tasks • Statistical Report Review & Analysis • Calendaring

Report Preparation • Recommendations • Committee Assistance • Event Support • Time & Leave Tracking

Complaint Response • Correspondence • Administrative Filings • Microsoft Teams, PowerPoint, Word & Excel

PROFESSIONAL EXPERIENCE

LEGAL ADMINISTRATIVE SPECIALIST – Office of Administrative Hearings 2019 – Present; Washington, DC

Maintain records and manage schedules and case files in support of four judges. Develop and implement standard operating procedures for workflows including document, data and calendar management, scheduling and new hire training. Track and analyze industry trends to identify opportunities. Collaborate with management on employee onboarding including training material revision, shadow session leadership and incorporating feedback.

Select Accomplishments:

Ensured 100% regulatory compliance to date through case file management.

Increased legal correspondence accuracy 20% over three months by creating standard responses to frequently asked questions.

Reduced response time from ~72 to ~two hours or less by creating litigant response templates.

ADMINISTRATIVE ASSISTANT – Department of Defense (DoD) 2016 – 2019; Washington, DC

Oversaw daily administrative operations for Department of Navy Joint Base Anacostia Bolling (JBAB) Child Development Center within DoD, supporting director and assistant director. Generated reports, presentations and meeting materials. Managed correspondence with Director as well as office supply inventory.

Select Accomplishment:

Contributed to 25% increase in family participation over six months through organization and execution of department family events including incentives, confirming paperwork and implementation of structured filing system.

Reduced outdoor related incidents 15% over three months by collaborating with management to develop outdoor safety protocols and implement consistent safety checks.

PREVIOUS POSITION as SUPERVISOR & CASHIER at Safeway Food & Drug in Washington, DC.

EDUCATION

BACHELOR OF BUSINESS ADMINISTRATION (BBA): 3.75 GPA – Sanford-Brown College McLean, VA

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