Program Manager Management

MICHAEL J. COLOMBO, PMP 443-***-****

Parkton, MD 21120 *************@*****.***

linkedin.com/in/mike-colombo-pmp

SENIOR PROGRAM MANAGER

Certified Program Management Professional (PMP) who has successfully leveraged past experience in Financial Analysis to profitably manage programs and projects across the Telecommunications Industry. Demonstrable proficiency in end-to-end processes including project analysis, project scoping, strategic planning, process improvement, and risk assessment with both small and large scale programs and deployments. Successfully led cross-functional teams through technology transitions from 3G through 5G, network growth/expansion, distributed antenna systems deployment/testing, first office applications (FOA’s), and network recovery. A highly motivated and goal-oriented self-starter who is results driven, task-oriented, and dedicated to insure both company and clients meet and exceed financial goals, with assurance and full accountability for consistent on-time deliverables and process efficiencies.

CORE COMPETENCIES

Project Scoping

Budget and Cost Analysis

Process Improvement

Resource Staffing

Sales and Marketing

Decision Making

Complex Problem Solving

Change Management

Customer Service

Technical Expertise: MS Office (Excel, PowerPoint, and Word), Blue Planet, Site Tracker, SiteForge, Services Link, Expo, NPO Eagle, SharePoint and Ariett

PROFESSIONAL EXPERIENCE

YORKTEL, Woodlawn, MD 2021 – Present

Yorktel offers worldwide onsite and remote staff augmentation services to ensure seamless operations of Unified Communications and Collaboration spaces, devices and applications.

Project Engineer

Exceeded goals and objectives for SSTV Monitor Refresh (swapping out outdated smaller monitors to state-of-the-art 4K Monitors) of 1,313 SSTV Monitors across the Social Security Administration Field Offices.

Coordinated schedules with engineering teams supporting equipment commissioning and integrations for Tricaster Equipment, Routers, Harmonics and Edit Stations for the 7 Social Security Studios across the country.

Supported the technical team addressing Media Player and Monitor failures. Adhering to contractual guidelines for recovery obligations.

Facilitated weekly program review calls, both internally and externally, to provide project status and forecasts.

Ensured sales contracts adhered to delivery guidelines and managed any up-scope opportunities.

Created and Implemented Project Plans, Communication Plans, Quality Management Plans and Risk Management Plans for medium to large projects.

Managed Licenses for Articulate and Adobe Creative Cloud. Administrative responsibility was to manage the teams, track run rates and work yearly renewals.

Maintained documentation on new inventory deployments, outdated equipment and associated maintenance.

Responsible for Project Creation, Smartsheet updates, Kick-Off Meetings, Weekly Status Meetings, Invoicing, Profitability, and Billing Reconciliation.

Teamed with Contractors in coordinating field office schedules and Technician Deployments.

MICHAEL J. COLOMBO PAGE 2

SAC WIRELESS, Hunt Valley, MD 2000 – 2020

Telecommunications innovator in network equipment, software, services and licensing opportunities. Currently leading in the development and deployment of 5G (Alcatel-Lucent bought by Nokia then reallocated PM Responsibilities to SAC Wireless).

Senior Program Manager

Led teams on both large- and small-scale deployments, including LTE, 5G, VoLTE, Core, network upgrades, and new cell site deployments, providing Verizon Wireless customers with the latest technology and uninterrupted service.

Exceeded goals and objectives for Airscale deployment (BBU swap outs from Alcatel-Lucent equipment to Nokia equipment) of 2,100 cell sites, ultimately cutting costs for Nokia and providing more efficient speeds and reliability to end customers.

Managed first office application(s) within the Ohio/Western PA Verizon Wireless Market to introduce new technologies and solutions and to better support end customer satisfaction.

Coordinated schedules across multi-functional teams to ensure proper collaboration of end goals.

Managed service outages to ensure rapid network recovery.

Engineered and facilitated weekly program review calls, both internally and externally, to provide project status and forecasts.

Ensured sales contracts adhered to delivery guidelines.

Oversaw all aspects of integrating a new multi-million dollar Mobile Switching Center in Western Pennsylvania, which included engineering, equipment deliveries, installation, integration, turn-up, and data transfer.

Successfully led teams in revamping all six mobile telephone cell sites in Western PA to the latest technology to provide more concentrated coverage for football games at Beaver Stadium, Professional Sports Playoff events, Festivals, and Concerts.

Orchestrated new market deployment activities with MBI (a small cell technology), which included the deployment, installation, and integration of the product. Initiative also involved product development to troubleshoot software bugs in the final market application.

Coordinated efforts for 10G network recovery from the 9/11 disaster in New York City. Dedicated efforts from all product groups led to bringing up the New York Stock Exchange and Battery Park City in an unprecedented timeframe.

LUCENT TECHNOLOGIES, Hunt Valley, MD 1997 – 2000

A world leading service provider that creates, builds and maintains the most innovative, reliable and cost-effective communications networks (later merging with Alcatel, becoming Alcatel-Lucent Technologies).

Project Manager

Responsible for managing the Transport co-locate project in New York.

Successfully assumed end-to-end accountability to ensure successful milestone completion and guarantee customer satisfaction, including up front quoting, purchase order processing, engineering, project deliverables, product deployment, installation, integration, system turn up, billing, and revenue recognition.

Managed short interval material delivery requests to meet project goals and comply with stringent government regulations.

Engaged cross-functional teams to ensure project scope delivery and compliance.

Facilitated and managed weekly executive summary calls, both internally and externally, to provide project status and forecasts.

MICHAEL J. COLOMBO PAGE 3

AT&T NETWORK SYSTEMS, Hunt Valley, MD 1992 – 1997

Originally Western Electric, a Bell Labs Company, leading in electrical engineering and manufacturing, and responsible for many technological innovations in telecommunications (later renamed to Lucent Technologies).

Financial Analyst

Responsible for income statement forecasting, sales reporting, cost of sales, BGP, and expenses for a 230 employee regional sales team.

Facilitated balance sheet forecasting, accounts receivable reporting, and SNIPS to adhere to GAAP.

Managed leasing contracts to ensure contract compliance.

Directed real estate and equipment lease negotiations and agreements to win/win solutions.

Managed monthly accruals for accurate payouts from contract terms and conditions.

Conducted audits for accounts payable and accounts receivable, and reconciled any discrepancies for accurate bookkeeping.

Established budget requirements and managed distributions within sales teams to ensure fairness and equity amongst all team members.

Forecasted and controlled a $26M regional expense budget.

Projected sales compensation for accurate monthly accruals and payouts.

PRIOR AT&T POSITIONS

Installation: Central Office Equipment, including Power Plants

Customer: Service Representative focused on consistent client satisfaction and retention

Technical: Consultant for quality assurance and effective process flow

EDUCATION AND CERTIFICATIONS

Bachelor of Science, Management Information Systems

Indiana University of PA, Indiana, PA

Project Management Professional (PMP)

Certification of Project Management, Stevens Institute of Technology

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