Data Center Information Technology
Resume:
LEON H. BRISTOL III
SUMMARY
Strong, senior experience in mainframe operations working with Financial, banking, and telecom sectors. Areas of expertise in server, Mainframe, and communications.
SKILLS
Computer Skills: UNISYS, IBM JESII, MVS, TSO, JCL, VTAM, Zeke, ZOS, Z series, Netview,COBOL, CICS, Tape Silo, Tandem Guardian, FUP, SPOOLCOM,PATHWAY, Netbatch (Automated Job Scheduler), Tapes Manager, Tape Silo),SQL, IBM 9672, Tandem S-Series, AS/400, RS/6000, AIX,TWS, ACSLS, WINDOWS, NT, Controle-M, MS Office. REXX, Knowledge of system messages, error codes & utilities on IBM, TANDEM, RS/6000, AS/400,TWS, VERITAS Backup, Sun Solaris, Data center migration and business separation experience.
EXPERIENCE
CIT-Group
Computer /Batch Operator (contractor), Livingston, NJ
12/2015- Present
Timely execution of all jobs in accordance with approved procedures and checklists.
Report scheduling, monitoring and distribution. Monitor systems alerts, analyze events exceptions/incidents and escalate appropriately. Execute commands as directed by the support team to troubleshoot incidents. Follow up with the respective vendor support organizations and Service Providers as necessary to resolve file delivery problems. Ensure all automated jobs are completed successfully and in the event they are not, investigate and diagnose appropriately. Aware of and practice the Information Technology and Security policies. Performs routine maintenance on mid-range systems (Windows, Linux) and supporting services. Create and update procedural documentation (run books). Management of data backup and recovery services including offsite tape rotation and storage. Prioritizes and escalates support incidents and requests based on project impact and documented guidelines. Communicates highly technical information to both technical and nontechnical personnel. Assist in the testing of new systems to ensure new services transitioned to production meet the needs of the business. Skills and Core Competencies Proven ability to assess problems and research solutions. been awareness of system vulnerabilities. Twenty five years of experience in computer operations environments. Windows, Mainframe and Linux systems experience. Expert in automated batch job technologies (Zeke). Proficient with Net backup 7.6.1 administration and troubleshooting. Proficient with Veritas Backup, administrator and troubleshooting.
Fiserv, Greater New York City
Computer /batch Operator 8/2010-10/2015
Responsible for providing problem identification and proposing resolutions in Windows, Mainframe and UNIX environment as necessary to all software computer service divisions pertaining to systems performance. Provide technical expertise to computer operations, resolving moderate to complex problems, analyzing the operations environment on an ongoing basis and recommending and implementing improvements. Identify, analyze and implemented processes to improve quality and reduce cost of operational activities. Tracked and reported on existing and impending system performance. Work with Senior Administrators to achieve this goal, if needed. Responsible for system administration activities. Responsible for assuring system availability and performance of all systems. Provide support for customer problems and requests. Little daily supervision required. Install, update and maintain applications, middleware, system management tools, operating systems and networks in the Unix, Tandem and windows environment, Provide and maintain documentation such as System Operations guides or work instructions describing local procedures, service level agreements. Participate in medium to large projects. Able to effectively lead small internal projects. Experienced in an ITIL environment.
Citigroup Englewood Cliffs, NJ
Computer /batch Operator 10/2009-8/2010
(Contractor)
Multi-Vendor Computer Console operator for NSC data center supporting a muli-Vendor hardware / software data processing environment responsible for over 20 business Managed applications and 170+ servers supporting Citi’s Image Item Processing and database Management Systems. Serves as a liaison to NSC project teams working to ensure all aspects of Data Center Operations are tested and documented in advance of production installations. Command Center problem management. Log and document issues, escalate problems, document resolution user support – telephone/email support for user requests calls to NCO Data Center including production report requests, test projects and running test jobs for multiple NCO UAT tests.
Value Line, Inc. East Rutherford, NJ
Computer /batch Operator 10/2008-6/2009
System Operator using knowledge of DOS, Windows, Mainframe and UNIX commands to print reports, invoices, statements, renewals and mailing labels. Run, check for errors, and print TOPS logs from nightly production run Start TOPS Day and Close Batch schedulers. Backup Export files to tape Execute and monitor scripts for the preparation of differential (Donnelly) file. Tar and encrypt differential file. Transfer differential file to Donnelly server machine using (FTP) File Transfer Protocol software. Download EDI files from Donnelly server machine to process orders. Execute and monitor script to load orders to our Oracle database. Validate and print EDI reports. Reprint renewal as user requested. Isolate and resolve problem when needed arises.
Mizuho Financial Group, Staten Island NY
Computer /batch Operator 2/2008-10/2008
(Contractor)
Monitored, operated, and managed all applications running on multiple OS platforms. Assisted team in executing system recovery procedures when applicable. Executed system recovery procedures during critical and off-line hours. Updated technical procedures and protocol. Assisted in department and company projects which require activities off of the front-line of Level. Performed proper daily system checkouts, assigned tasks, and projects. In-depth experience in an open-system environment. Knowledge of Windows Server Operating Systems. Working knowledge of data and telecommunication principals. Proficient in the use of MS Office applications including Outlook, Word, and Excel.
Bank of Tokyo Mitsubishi, Jersey City, NJ
Computer /batch Operator 1/1998-11/2007
Monitors and operates several different systems consoles (Mainframe, Midrange, & Micro-Systems) based on standard operating procedures and overall experience in the field. Invokes the required console commands in accordance to outlined procedures and console messages and correct any errors. Assured that the online regions on all platforms remained accessible to users by maintaining system availability. Perform IPL’s when needed Required to function as Print Operator and Librarian when necessary. Ensured that less experienced operational staff conformed to departmental standards, guidelines and established time parameters. Logged all problems within the Bank’s tracking mechanism and generated Problem Tickets according to the established guidelines. Escalated problems without exception in accordance to departmental escalation procedures. Reviewed shift turnover logs and daily reports, etc., upon arrival. Assisted Shift Supervisor in completing the reports for the shift arrivals. Provided on-the-job training for less experienced operators. Participated in all major testing activities, including disaster recovery testing.
Securities Industry Automation Corporation, Brooklyn, NY
Computer /batch Operator 6/1992-1/1998
Start monitor and control on-line systems for NYSE by means of computer system console.
Recognize and interpret messages and take appropriate action. Orderly shutdown of National Market Systems Applications and systems, in addition to subsequent after-hours production with initialization of various test systems using development and vendor test scenarios. Verifying hardware configuration, system schedules, start-of-day databases and ensuring daily jobs are submitted and executed successfully. Responsible for the daily rotation of tapes and reports to the offsite vault storage. Ran the automated library online commands. Maintained proper security for the computer room and tape library.
Kidder Peabody, & Co. NY
Computer /batch Operator 6/1989-6/1992
Assisting in the support of the following software: CA7, CA11, JES2, MVS, TMON, and JCL.
Supported in operating an MVS console, monitoring controls and activating auxiliary equipment. Assisted in supporting the computer and peripherals on the IBM z/9, z/10 equipment. Followed standard procedures, manipulating controls to rearrange program steps in order to continue operations when individual units of the system malfunction.
Performed preventive maintenance and related duties as assigned Maintained operating records.
Reported problems, concerns, and incidents to the supervisor, and/or manager, in an accurate and timely manner.
Performed other duties assigned to maintained and support the operation of the Data Center.
Some knowledge of job control language. Knowledge of Z/OS, JES2, TSO/ISPF, CA-1 CA-7, CA-11, Microsoft Windows operating systems. Ability to communicate effectively, both orally and in writing. Ability to absorb, retain, and effectively apply a wide range of dynamic information relevant to the operations system, workflow, and activities Ability to create, conduct, and maintain a business environment by interacting with a wide range of personnel, vendors, and users of our systems. Able to work under pressure in a timely and efficient manner with strict attention to detail.
AT&T/EDS, Morristown NJ
Computer /batch Operator 11/1987-6/1989
Operate, monitor and control UNIX base mainframes and associated peripheral equipment required to do batch processing and time sharing. Responsible for scheduling of emergency system maintenance, also maintenance and repair of AT&T hardware. Installation and custom cabling install office automation system and supply technical assistance.
EDUCATION & DEVELOPMENT
Seton Hall University
Upsala College
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