Customer Service Data Entry Specialist
Resume:
Angela Chitwood
Mount Joy, PA *****
*********************@***********.***
Authorized to work in the US for any employer
Work Experience
Ward Clerk/ Er Tech/ Endoscopy Tech
Endiscopy - West Monroe, LA
March 2014 to Present
I take, check information and insurance put person in computer if being admitted in Hospital. CPR certified!
Ward Clerk/ Registration Clerk
Union General Hospital - Farmerville, LA
September 2012 to Present
Teacher
Spearsville High School - Spearsville, LA
August 2009 to May 2011
Sped teacher
Columbia City Schools - Columbia, MS
August 2008 to May 2009
Special Needs Teacher
Teacher, Schools - Prentiss, MS
August 2000 to May 2008
Elem Assist teacher
Teacher, Schools - Prentiss, MS
August 1996 to May 2000
Customer Service Representative
Freds Department Store - Columbia, MS
May 1988 to June 1993
I was a Customer Service rep. I ordered for the store, I also did the returns to company warehouse. I checked off truck deliveries. Stocked shelves, and closed out regesters. Made back deposits. Education
Masters in Special Education in Special Education
William Carey University - Hattiesburg, MS
September 1998 to May 2003
Diploma in English in william
Carey University - Hattiesburg, MS
September 1998 to May 2003
Diploma
Coluimbia High School - Columbia, MS
September 1979 to May 1983
High school or equivalent
Basic High school studies
Skills
• Teaching
• Ordering
• Scheduling
• Microsoft Office
• Billing
• training
• Microsoft Excel
• Receptionist
• Sales (10+ years)
• Filing
• Writing Skills
• Classroom Management
• Special Education
• Curriculum Development
• Fundraising
• Autism Experience
• Behavior Management
• Event Planning
• Experience Working With Students
• Presentation Skills
• Tutoring
• Research
• Developmental Disabilities Experience
• Applied Behavior Analysis
• Applied Behavior Analysis
• Developmental Disabilities Experience
• Special Needs
• Research
• Organizational Skills
• Early Childhood Education
• Childcare
• Administrative Experience
• Behavioral Therapy
• Management
• English
• Toddler Care
• Experience with Children
• Program Development
• Supervising experience
• Motivational Interviewing
• Crisis Intervention
• Customer service (10+ years)
• Behavioral Health
• Individual / Group Counseling
• Meeting Facilitation
• Documentation review
• Computer literacy
• Typing
• Windows
• Customer support
• Proofreading
• Google Suite
• Microsoft Powerpoint
• Microsoft Outlook
Certifications and Licenses
Teaching Certificate
Assessments
Verbal Communication — Proficient
June 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
Filing & Organization — Proficient
June 2020
Arranging and managing information or materials using a set of rules. Full results: Proficient
Management & Leadership Skills: Impact & Influence — Highly Proficient July 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Highly Proficient
Elementary School Classroom Management — Proficient July 2020
Managing behavior in elementary school classrooms. Full results: Proficient
Elementary School Classroom Management — Proficient September 2020
Managing behavior in elementary school classrooms
Full results: Proficient
Elementary School Lesson Planning — Proficient
September 2020
Developing lesson plans for elementary-level classrooms that promote learning Full results: Proficient
High School Classroom Management — Proficient
September 2020
Minimizing classroom disruption and engaging students Full results: Proficient
Middle School Classroom Management — Proficient
September 2020
Minimizing classroom disruption and engaging students Full results: Proficient
Emotional Competence — Proficient
September 2020
Managing one's own emotions and understanding those of others Full results: Proficient
Work Style: Reliability — Familiar
September 2020
Tendency to be dependable and come to work
Full results: Familiar
Electronic Health Records: Best Practices — Familiar June 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar
Customer Focus & Orientation — Highly Proficient
September 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Sales skills — Proficient
April 2021
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
Writing IEP's
Supervising students
Managing time wisely
Hosting Fund Raisers
Open House Hosting
MEDHOST
merchandise ordering
Registering persons
Insurance verfication
After School Program Director
Co Teaching
Assisting with Colonoscopies
Assisting with EGD's
Cleaning and preparing scopes
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