Business development and relationship officer

UBOCHI PETERCLEVER EKENE

** ******** ****** ******, *****, LAGOS NIGERIA.

+234**********, +234**********(WHATSAPP)

*****.******.***********@*****.***

PROFESSIONAL SUMMARY

Business Development Executive.

results-oriented business development executive with a proven track record of identifying and closing new business opportunities. with over one year of experience in client relationship management and strategic partnerships, i am adept at building strong relationships, understanding client needs, and delivering exceptional results. my strong communication and interpersonal skills, combined with a proactive and solution-oriented approach, enable me to drive revenue growth and exceed sales targets.

EDUCATION:

[ IMO STATE UNIVERSITY] B.Sc. Marketing (2016 - 2021)

Senior Secondary School Certificate (WASSCE), 2016

St. Paul’s International Boys Secondary School, Owerri, Imo State.

NYSC Program (November 2023 -October 2024)

CERTIFICATIONS & COURSE

Professional Courses in Digital Communication, 3D Animation.

Certificate in Time Management and Productivity Leadership & Volunteer Experience Secretary General, Student Body for Distant Learning

PROFESSIONAL EXPERIENCE:

Coronation Asset Management, Lagos

Job Description: Corporate Sales Executive

February 2025

Identifying and research Generating leads through cold calling, email campaigns, and other outreach methods.

Building and maintaining strong relationships with existing and potential clients.

Understanding client needs and providing tailored solutions.

Preparing and delivering compelling sales presentations and product demonstrations.

Conducting market research to identify industry trends and customer needs.

Watershed Capital Limited, Lagos

Job Description: Wealth and business development management

January 2024– January 2025 (completion of NYSC)

Assisted the business development team in identifying and pursuing new business opportunities

Participated in client meetings and presentations to promote financial products and services.

Supported the creation of proposals for potential clients.

Conducted market research to understand emerging trends and customer needs.

Build and manage investment portfolios tailored to the client's risk profile and financial goals. This involves asset allocation, security selection, and portfolio diversification.

Monitor the performance of the investments and make adjustments as needed based on market conditions and the client's changing needs.

Assist clients' insurance needs and recommend appropriate coverage to protect against potential risks, such as life insurance, disability insurance, and long-term care insurance.

maintain regular communication with clients, providing updates on their portfolio performance and discussing any changes in their financial situation.

Broadbased Communications Limited, Lagos

Job Description: customer service officer, CSO (Internship Program)

August 2022 – September 2023

Answering phone calls, emails, and messages from customers.

Providing accurate, valid, and complete information using the right tools and systems.

Handling and resolving customer complaints quickly and professionally.

Escalating unresolved issues to appropriate departments or managers.

Following up to ensure customer issues are resolved and satisfaction is achieved.

Explaining features, benefits, pricing, and usage to customers.

Logging interactions and transactions in customer service systems or CRMs.

Maintaining detailed and accurate records of customer complaints and outcomes.

Providing feedback to improve customer service processes or product offerings

SKILLS:

Client Relationship Management

Sales and Business Development

Microsoft Office Suite Proficiency

Effective Interpersonal Communications

Report Preparation and Presentation Skills

Social Media Management

Lead Generation and Conversion

Market Research

Problem-Solving & Conflict Resolution

Team Collaboration

VOLUNTEER EXPERIENCE

Driving Instructor

Sound Engineer

Presently engaged in various community service roles, offering tutoring, driving instruction, and supporting church activities as a music director and sound engineer.

INTEREST:

Culture and art

Meeting people

Reading

Traveling and creativity

AWARDS

Best Director of Socials, 2020

REFERENCE

Available upon request

Contact this candidate