Office Manager Customer Service

FLOR FUENTES

Conroe, Texas *****

1-832-***-**** - ********************@*****.*** - WWW: Bold Profile

PROFESSIONAL SUMMARY

Hello! Blessings. I hope this message find you well. My name is Flor Fuentes:

A Christ believer, a mother of two teens, a cat lover. I also like to do gardening, going for short walks, traveling long or short trips. I love the beach. SKILLS

• Customer service • Office management

• Organizational skills • Office administration

WORK HISTORY

07/2014 to 08/2023 Office Manager

Ruby's Landscaping, LLC – Conroe, TX

I was in charge of all office work from receiving prospects customers phone calls, current customers phone call, text and emails. Scheduling appointments for estimate and future jobs. Following up with customers to confirm their appointment and requesting and receiving initial payments and final payments. Making bank deposits, sending receipts as required by customers. Developing invoices, creating weekly schedules for the Landscapers and lawn care crews. As well as reporting State Taxes and making payments as well. Translating between customers and workers. Signing contracts with customers. Ordering inventory and taking care of payroll as well. 03/2003 to 06/2014 Assistant Apartment Manager

Mission Woods Apartments – 25469 Borough Park Dr. Spring, Texas 77380 Managed property financial records by collecting rent from three hundred and forty tenants and reconciling monthly accounts payable and receivable.

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Met with potential tenants to negotiate rent, explain occupancy terms and show available units.

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• Prepared and processed lease and rental applications using.

• Making follow-up phone calls to prospect tenants. EDUCATION

01/2023 Texas Notary Public

National Notary Association - Conroe, TX

01/2006 Tax Preparer

H&R Block - Tax Preparer

05/2003 National Leasing Professional/HAA: Paralegal Studies Lone Star College - Houston, TX

I am fully bilingual in English and Spanish.

CERTIFICATIONS

Notary Public

Tax Preparer

LANGUAGES

Spanish

VOLUNTEER WORK

Leader at Iglesia Pentecostal Bethel, Conroe, Texas. Leading a group of leaders.

Organizing small group of volunteers to go feed the homeless. Serving the church members and friends. Bringing water to them, finding good spots for them to seat when coming to the Church services. Organizing events for kids and youths.

INTERESTS

• Sharing travel tips, recommendations, and insights with fellow enthusiasts.

• Volunteering with youth sports programs as a leader.

• Watching Movies and TV Shows

• Participating in local clean-up initiatives.

• I enjoy helping others and giving back to the community.

• I like working with my hands and fixing things.

• Fashion and Style

• Personal Development and Self-Improvement

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