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El Paso Customer Service

Location:
El Paso, TX
Salary:
$96K to $108K
Posted:
August 28, 2025

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Resume:

MICHAEL PIPKIN

***** ******* ** ******: 915-***-****

El Paso, Texas 79928 *********@*********.***

PROFESSIONAL SUMMARY

Dedicated professional with over 20 years of broad-spectrum experience as a Superintendent for Commercial Construction projects up to $23M. Goal-directed and results-driven with strong ability to combine cutting-edge technologies with expert problem identification and resolution. Outstanding customer service and communication skills with the capacity to interface effectively with owners, inspectors, engineers, sub-contractors, and other team members associated with a project; adept at breaking down barriers to progress and implement carefully conceived solutions that deliver projects on time and under budget.

BROAD-BASED COMPETENCIES IN THE FOLLOWING AREAS:

• Construction Project Supervision

• Coordinating Multiple Subcontractors • Contract Negotiations & Review

• OSHA Safety Standards • Vendor & Supplier Negotiations

• Project Leadership and Team Management • Materials Purchasing Management

• Quality Assurance & Inspection • Local & National Regulatory Compliance Certification in OSHA 30 Hour, First Aid, & CPR

EDUCATION MILITARY

BBA in Finance, with Commercial Real Estate Minor Avionics Technician, E5 University of Texas at El Paso, El Paso, Texas US Coast Guard, AirSta Miami, FL PROFESSIONAL EXPERIENCE

7B BUILDING and DEVELOPMENT 01/2023 – Present

Travelling Superintendent

Leadership role providing all onsite planning, coordination, reporting, and execution for construction of company projects, while simultaneously managing Quality, Safety, and Schedules. ALTISOURCE Solutions, El Paso, Texas 06/2021 – 11/2022 Facility Manager

Leadership role overseeing all aspects of an 80K sf building, housing 3 separate call centers, to include IT, Safety, Housekeeping, Maintenance, Security, and Badging. Auxiliary duties include budgeting and forecasting, securing repair and maintenance quotes, supply inventory and reordering, and managing contracted services for landscaping, HVAC, and background checks. PRIDE General Contractors, El Paso, Texas 09/2018 – 06/2021 Project Superintendent

Provide leadership & coordination for commercial construction projects, including both tenant improvement and ground up models. Additional duties included acting as SSHO and QCM. AZTEC CONTRACTORS, INC, El Paso, Texas 10/2017 – 08/2018 Project Superintendent

Lead and direct all construction activities to build new kitchen and cafeteria for Le Barron Park Elementary School for YISD. Coordinated subcontractors and managed challenging schedule to complete construction without adversely impacting existing operations; to finish in 10 months. Additional duties included acting as SSHO and QCM. JOHNSON CONTROLS, INC, Ft Bliss, Texas 02/2017 – 10/2017 Project Superintendent

Perform all duties as required to complete complex HVAC systems upgrade and retro commissioning on US Army Sergeant Majors Academy. Coordinated subcontractors and pushed schedule to install 19 new split system units, replace 5 of 15 existing air handlers together with all associated ductwork and VAV re-heaters, install a new York brand chiller and tie in with existing chiller for reduced energy costs, MICHAEL PIPKIN PAGE 2

PROFESSIONAL EXPERIENCE (Continued…)

(cont.)

and perform retro commissioning on all existing equipment; and perform this contract without disturbing current class schedules.

FORTIS NETWORKS, Anapra, New Mexico 08/2016 – 02/2017 Project Superintendent

Tasked with behind schedule construction recovery effort for the Anapra Border Fence Project. Project completed on time and within modified budget cost. Required to assume additional duties as SSHO. DANTEX CONSTRUCTION, El Paso, Texas 05/2015 – 08/2016 Provided leadership and direction on 3 projects, each having accelerated completion deadlines; to deliver a superior finished project on time and on budget, coordinating all sub-contractors and material deliveries such that no delays occurred. Additional duties included acting as SSHO and QCM. CAS, INC, Ft Bliss, Texas 07/2010 – 04/2015

Worked through a series of diverse senior leadership roles based on the demonstrated capacity to lead diverse operations.

Positions held Include:

Facility Manager

Served as the Facility manager and classified network system security officer, within a classified MAC Level III enclosure. Managed facility during a $600 K electrical and network access upgrade. Space Integrator

Served as the prime interface for the Plans, Analysis, Integration Office (PAIO); at Fort Bliss, to assign appropriate facilities to Army units IAW IMCOMM guidelines and BRAC space utilization designs. Realty Specialist

Managed a broad range of realty specialist duties within the Real Property Branch of the Master Planning Division, Directorate of Public Works, Fort Bliss; to verify construction standards, ensure clearing of punch-list, and accept into government inventory $3.5B worth on BRAC construction. Banes, Ross Group, JE Boyd, El Paso, Texas 2006 – 2010 Project Superintendent

Provided leadership & coordination for projects ranging from $750K to $27M, on both civilian and USACOE types, while providing both QCM and SSHO duties either full time or on a fill-in basis. HUNTINGTON GROUP, El Paso, Texas 2009

Property Manager

Primarily responsible for construction repair projects to several damaged buildings, as Project Manager. Other duties included the negotiation of new leases and renewals, as well as marketing properties directly and through reputable local realtors. STAR CITY PROPERTIES, INC., Radium Springs, New Mexico 1989 – 2006 Property Manager

Planned and developed 30 residential properties from 1990 through 2000, of which 15 units were sold traditionally through area realtors, 8 sold by means of Contract for deed, and 7 held as rental properties.

Managed the accounting and bookkeeping records for the contract sales and lease properties and supervised all marketing, leasing, maintenance, and improvements required to achieve sales and profit goals. Provide superior customer service and met all corporate objective metrics. MICHAEL PIPKIN Addendum

PROFESSIONAL EXPERIENCE (Continued…)

PORTFOLIO

Projects Constructed

4 Car Wash facilities in Texas and Wisconsin.

Ysleta ISD Elementary School Auxiliary Gyms, 6ea, El Paso, TX

El Paso Fire Station #7 & # 15 ASA Restroom and Office Additions, El Paso, TX

Health Corner Pediatric Clinic, El Paso, TX

EPCC Purchasing Department EPCC Administration Complex, El Paso, TX

First Light FCU Remodel of Human Resources, IT Dept., and Marketing

Le Barron Park Elementary School, New Kitchen with Cafeteria and MPR, El Paso, TX

US Army Sergeant Majors Academy HVAC Upgrade, Ft Bliss, TX

Anapra Border Fence, Sunland Park, New Mexico

Party City (TI), The Fountains at Farah, El Paso, Texas

Associated Produce Warehouse, Facility Demolition & Sitework, Downtown El Paso, Texas

Well-Med Office Renovation, El Paso, Texas

Drive Up System Training Facility Electrical & Network Improvements, Ft Bliss, Texas

Combined Arms Collective Training Facility (27 buildings), Oro Grande, New Mexico

Dental Clinic, Ft Bliss, Texas

Subway Shop (Ground Up), Las Cruces, New Mexico

Supreme Laundry Warehouse, El Paso, Texas

Yes We Do Hair Salon (TI), El Paso, Texas

Ft Bliss Cemetery Vehicle Maintenance Shop, Ft Bliss, Texas

College of Business Administration Renovation, El Paso, Texas

30 Residential units, Radium Springs, New Mexico

9 Years of Structural Steel Projects in El Paso, Ft Bliss, and Las Cruces Properties and Facilities Managed

7730 Market Center Dr, an 80K sf facility, El Paso, Texas

Drive Up System Trainer (DUST), Ft Bliss, Texas

Brigade Combat Team II (Second Half), Brigade Combat Team III, Fires Brigade, Infantry Brigade Combat Team I, Infantry Brigade Combat Team II, Combat Aviation Brigade, and 1AD HQ

Former International Harvester Historical Property, Ft Wayne Indiana

Commercial warehouses in El Paso, Grand Prairie, and Tampa

Belvidere Square Shopping Center, El Paso, Texas

Family Dollar & AutoZone Facility, Horizon City, Texas

Mt Hope Lutheran Church, El Paso, Texas

7 Residential Income Properties, Radium Springs, New Mexico



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