Customer Service Data Entry

JAMES GIBSON Details

● Profile 1-240-***-****

Resourceful phlebotomy technician with 10 years of experience in *******.*****@*****.*** blood collection and specimen preparation across various healthcare settings. Proving ability to maintain accurate patient records and ensure compliance with regulatory standards. Skills Skilled in providing excellent patient care and customer service. Phlebotomy Committed to enhancing operational efficiency and patient satisfaction Customer Service in laboratory environments. Sample Collection

Billing Process

Data Entry

Infection Control

Attention to Detail

Radiology

Experience Customer Service

Labeling

Phlebotomy Technician at LabCorp, Frederick, MD Dentistry January 2022 - Current Dentrix

Blood collections using venipuncture and capillary techniques Medical Billing and Coding to draw blood from patients of all ages. Specimen collection also Confidentiality involves, gathering samples for drug screens, paternity tests, Health Care alcohol tests, and other purposes. Specimen preparation for testing Ability to multitask

, and analysis. Data entry: Accurately and promptly entering patient CPR information. Processing billing information and collecting payments, BLS Log maintenance also keeps records of patients and specimens. ICD 10 Medical Class Performing other clerical tasks as needed. Interpersonal Skills Problem Solving

Apheresis Technician at American Red Cross, Frederick, MD Patient Assessment September 2020 - January 2022 Diagnostic Skills

Collaborate with your teammates to create a welcoming and friendly Sterlization environment, so our volunteers feel comfortable coming back again Electrocardiography and again. Be detail-oriented all day. This ensures First Aid specimen collection meets goals and regulatory requirements, and Medical Imaging can be safely transfused. Hippa

Anatomy

Chairside Assistant at Truelove Dental, Brunswick, MD Business Efficiency March 2020 - September 2020 Sales

Prepare work areas for procedures and treatments. Sterilize Regulatory Compliance dental instruments to prevent cross-contamination. Calendar Management Hand specific instruments to the dentist for use suction to Team Building dry patients' mouths. Take X-rays using digital radiography, scheduling Biometrics appointments, and follow up with patients to confirm and reschedule. 2

Experienced Mobile Phlebotomist at Exam One, Lutherville, MD Regulatory Requirements August 2018 - March 2020 Mental Health

Interacting with patients. Explaining procedures to patients and Insurance Management assisting with the recovery of patients with adverse reactions. After care Performed Biometric screening and Electrocardiography (EKG). Safety Principals Preparing specimens for shipment via FedEx. Providing safe and Patient Interaction confidential services for collecting specimens. Communication OSHA

Security Detail

Specimen Collector / Phlebotomist at Dominion Diagnostics, Shipping Specimens Westminster MD DDA

June 2016 - August 2018 Dedication

Sample Collection, collecting and processing samples such as blood, Venipuncture Skills hair, saliva, and breath (alcohol) for Carroll County Drug Court. Processing Skills Patient interaction, interacting with patients, and providing Scheduling customer service. Record keeping, adhering to confidentiality. Anatomy Knowledge Communicating clearly with physicians and patients. Diverse Patients Radiation Technician

Residential Assistant at the Department of Health and Hygiene Sykesville MD

October 2014- June 2017

(20 beds) a long-term unit for individuals in need of care and treatment. Primarily responsible for each individual's individualized plan is Implemented and complies with all relevant regulatory standards. Responsible for providing care, custody, and guidance for all court-ordered individuals with intellectual disabilities who may have Co-existing mental disorders residing in a Secure Evaluation and Therapeutic Treatment facility. Security detail, making sure the grounds are secure, and residents comply with rules and regulations. Education

Frederick Community College 2016 - 2019

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