Lourdes D. Medrano-Godoy
616-***-**** • *********@*****.***
Professional Summary
I am Bilingual, fluent in reading, writing, and speaking in Spanish and English.
I have many years in various forms of the workforce.
Skills
●Relationship building
●Email Etiquette
●Administrative tasks
●Quick learner
●Assembly line production
●Inspection/Quality
●Food processing and preparation
●Microsoft applications skills
●Payroll management
●Inventory management
●Managing office operations
●Documentation and reporting/Data Entry
●Computer literate
●Multi-line phone talent
●Machine Operations
Work History
Machine Operator, 12/2024 to Present
Automatic Spring Product Corp. – Grand Haven, MI
●Inspect packaged product
●Process parts to customer preferreces
●Quality checks of product
●Using hand tools to setup machine to material needs
●Record keeping of daily operations
Line A Filler, 09/2024 to 10/2024
TomaTek Inc. – Firebaugh, CA
●Inspect packaged product
●Change and inspect film for product packaging
●Quality checks of product
●Document product and machine information
●Operate filler and make adjustments and cleaning as needed
Office Admin Assistant/Payroll Clerk, 6/2024 to 8/2024
Alaska General Seafoods – Ketchikan, AK
●General office duties
oMaking coffee and copies
oAnswering phone calls and emails.
oManaging office inventory sales and supplies
oScan in purchase orders with receipts for payment
oAssistant employees with forms and questions
oInput data for production reports
oMail distribution
●Petty Cash management
Robot Welder, 01/2021 to 11/2022
Jost International – Grand Haven, MI
●Operate welding robot. Load parts to fixtures according to the parts ordered
●Maintain a clean working environment.
●Monitor welds ensuring clean and in proper position.
●Label part correctly
●Record the number of parts added/made on my behalf on the order sheet and on the label.
BDC Representative, 11/2019 to 1/2021
Betten Baker Automotive Group – Muskegon, MI
●Scheduling appointments for the service or sales department.
●Answering multi-line phone.
●Looking up the vehicle’s history and inform of any recommended maintenance
●Route phone calls to other departments if needed.
Lunch Room/Recess Aide, 09/2019 to 11/2019
Muskegon Public Schools/EduStaff – Muskegon, MI
●Watching children on the playground.
●Watching children in the lunchroom.
●Cleaning tables and preparing supplies for the next lunch.
●Maintaining playground supplies.
Sole Proprietor, 01/2019 to 12/2023
D&L Drywall – Muskegon, MI
●Managing project schedules
●Bookkeeping
●Payroll
●Making invoices for completed work, as well as, estimates for prospect projects.
●Managing employee search, hire, and verification of documentation.
●Records keeping
Customer Service Partner, 05/2015 to 05/2019
Booking.com – Grand Rapids, MI
●Answered phone calls from English- and Spanish-speaking partners and guests.
●Assist partners with their Pages/Advertisements.
●Assist guests with their queries in regard to their reservations or desired destinations.
●Assist with technical issues
● Assist partners with ensuring that their advertisement was correct to guest view and ensure that they were comfortable utilizing the platform.
●Providing advice on how to improve ads to increase sales.
Temporary Staff, 03/2015 to 08/2015
Manpower – Grand Rapids, MI
●Inspect packaging.
●Pack products
●Ensure the work area is clean and stocked.
●Take orders over phone
●Maintain customer relations
●Answer phone calls.
●Take orders over the phone.
●Assist guests with reservations.
●Look up information to assist partners with their stay(s)
●Three out of the four months I was with Manpower I worked at Booking.com.
Administrative Assistant, 04/2014 to 12/2014
Bethany Christian Services – Muskegon, MI
●Booking flights
●Taking care of the students for small periods
●Managing schedules
●Ordering meals
●Maintaining the office area clean.
●Translating documents and phone calls
●Restocked the communal fridge, maintained the break room, and took out the trash.
●Sorted, received, and distributed mail correspondence between departments and personnel
●Managed electronic records database and handled all file requests.
●Ordered and distributed office supplies while adhering to a fixed office budget.
●Created and implemented standard operating procedures for records handling.
●Provided clerical support to company employees, including copying, faxing, and file management.
Temporary Worker, 02/2012 to 12/2013
Staffing Inc – Grand Rapids, MI
●Cut wire
●Test and inspect the finished product.
●Pack finished product
●Label
●When needed a clean work area.
Temp Worker, 11/2011 to 01/2012
Staffing Inc – Grand Rapids, MI
●My job duties vary according to the job assignment I am on.
●Packaging
●Inspecting
●Assembling
●Maintaining the Work Area Clean
CLS- Children in home, 09/2011 to 11/2011
Spectrum Community Services – Grand Rapids, MI
●Go to consumers' homes
●Helping children follow their goals to increase independence in their daily lives.
●Stimulate based on action plans
Support Staff, 09/2010 to 07/2011
HGA – Muskegon, MI
●Transported individuals to scheduled appointments.
●Organized and provided medication at set times.
●Prepared healthy meals, maintained clean environments, and laundered clothes.
●Assisted patients with personal care and daily living needs, including social interaction, emotional support, and personal grooming needs.
●Accurately recorded and reported test results according to established procedures. Engaged patients with games, crafts, cooking, music, reading, and other activities.
●Assisted patients with daily functions.
●Assisted residents with bathing, dressing, feeding, lifting, and transferring.
Temporary Worker, 01/2010 to 09/2010
Gill Staffing – Grand Rapids, MI
●I had multiple job assignments during this period of job assignments.
●My assignments mainly included assembling, inspecting, packing, and maintaining work areas clean