Customer Service Data Entry
Resume:
Kunosha Hood
Customer Service
Goshen, IN *****
***************@*****.***
Professional Summary
To seek a challenging position as a customer service that will stimulate as well as utilize my capabilities. I am willing to except a position that provides an opportunity for additional training and growth. Authorized to work in the US for any employer
Work Experience
Service Advisor
Lazydays RV-Elkhart, IN
June 2021 to Present
Check in customers daily navigate company database gather information from customer at time of drop off take photos of unit at time of drop off build Ro for technician keep customer informed of status of unit throughout process.
Customer Service Representative
Jayco-Middlebury, IN
October 2022 to May 2024
Navigate Company Database
Troubleshooting Unit Components Issues
Taking Inbound Calls Daily
Submit Warranty Claims
Train New Employees
Administrative Assistant-Data Entry
Custom Wood Products-Elkhart, IN
April 2014 to October 2022
Answer all incoming calls to office, input orders into company database, file invoices, fax daily, make spreadsheets for plant manager as needed, data entry clerk,weekly inventory, Purchasing products for entire plant on weekly basis, Call potential new hire candidates, create new hire packets, take copies of ID and Social, calling and offering employment to candidates.Daily use of Quickbooks, Accounts payable daily, Invoicing, and Reconciling
Universal Sales Representative
Frontier Communications-Fort Wayne, IN
June 2010 to March 2014
Handle many customer issues on a daily basis, manage many accounts daily Volunteer Summer Camp Staff
Southeast Family YMCA
June 2007 to December 2008
Responsibilities include creating activities, supervising file trips, and morning devotional and also exercise
Secretary Intern
Chicago Police Department
September 2006 to February 2007
Responsibilities include data entry, filing, answering phones and making copies. Education
Nursing Program
Ivy Tech Community College
August 2009 to January 2010
Year and Interned entire Senior
Paul Harding High School
February 2007 to June 2009
Drama Club
Al Raby High School
September 2005 to February 2007
Skills
• Customer service
• Excel (10+ years)
• Microsoft Word
• Administrative Experience
• Data Entry Operator
• Communication skills
• Retail sales
• Purchasing
• Data-Entry
• Google Docs
• Organizational skills
• Clerical experience
• Customer Service
• Accounting
• Administrative experience
• Analysis skills
• Data Entry
• Account reconciliation
• Accounts Payable
• Account Reconciliation
• Outside sales
• Computer skills
• Multi-Line Phone System (10+ years)
• Accounts receivable
• Bookkeeping
• Time management
• Accounting software
• Word (10+ years)
• Typing
• English
• QuickBooks
• Accounts Receivable
• Sales
• Office management
• Financial Report Writing
• Cash register
Certifications and Licenses
Driver's License
Additional Information
Office Skills: Knowledgeable in use of standard office equipment
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