High-Volume Human Relations

DANIELLE HUERTAS

Tampa, FL **************@*****.*** 917-***-****

EDUCATION

Pace University

Bachelor of Arts in Applied Psychology & Human Relations with a minor in General Business May 2018

Brooklyn College

MS, Ed. School Psychology

June 2024

WORK EXPERIENCE

Pecado Mexican 08/2021-08/2025

Head Server

Bayshore, NY

● Led front-of-house operations in a high-volume Mexican restaurant, ensuring side work completion and smooth service.

● Served as a shift manager once a week, overseeing staff and closing procedures.

● Provided expertise in tequila and Mexican cuisine.

● Proficient in Aloha and Toast POS systems.

Nicky’s On the Bay 05/2025-08/2025

Server

Bayshore Marina, NY

• Provided attentive service in a high-volume, fast-paced waterfront restaurant.

• Gained knowledge of seafood preparation, menu offerings, and seasonal specials. The Look Out 07/2019-10/2019

Seasonal Cocktail Server

Pier 17, Manhattan

● Worked as a cocktail waitress in a Pop-up summer lounge.

● Severed wine, beer, and cocktails per restaurant guidelines.

● Ensured high food and beverage quality.

● Answered customers' queries about cocktail ingredients as required. Hawker Hall 02/2019-06/2019

Seasonal Server

Melbourne, Australia

● Memorized restaurant’s menu, weekly specials, and dietary restrictions.

● Received in depth training for proper food handling techniques (carrying 3 plates). Avenida Cantina 07/2018-09/2019

Server

New York, NY

● Closed and counted the register before and after every shift.

● Worked brunch, football games, private parties, and regular dinner hours.

● In charge of opening a restaurant twice a week and working alone during the week. At Your Service 05/2017-09/2019

Catering Server

New York, NY

● Collaborate in a team of two to work private events with high-profile attendees.

● Attend to requests of financial VIP guests at large volume events (i.e. Hampton Classics). SKILLS & ABILITIES

● Bilingual – Fluent in English and Spanish.

REFERRALS

• Ian Owner of Pecado & Nicky’s On the Bay

631-***-**** ****@*************.***

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