Production Supervisor Quality Control

Steve A. Mullan

Gardner, MA ***** 978-***-****

*****.*******@*****.***

Production Supervisor

Many years’ success leading plant and production operations for high-production manufacturing organizations

Strong leadership qualities with repeated success guiding cross-functional manufacturing teams to meet or exceed production goals. Excels in philosophical business approach to manage multi-tiered projects and resolve complex problems. Expert communicator able to build and maintain collaborative relationships across multiple levels of an organization including senior level managers, other supervisors, and a diverse group of team members. Works closely with IT, Validation, Quality, and MSAT.

Highlights of Expertise

Strategic Business Philosophy

Operational Management

Emphasis on Safety

Quality Control, First Article

Problem Solving and Decision Making

Production Process Improvements

Work with a sense of urgency

Production Forecasting and Tracking

Resource Allocation and Reporting

Lean Manufacturing

Leadership, Coaching, and Team Building

Project Management

Training Work Instructions

On Production Floor 90% of shift

Career Experience

Epic Enterprises, Ayer, MA

Provided excellent leadership and management skills for all aspects of canning production of Pepsi products as well as Celsius, Starbucs, Izze, and Kevita brands.

ASSISTANT PRODUCTION SUPERVISOR (7/2023 to 2/2025)

Responsible for daily operations of second shift including flavor changes, changing and inspecting date codes for cans and cases, and the changing of wraps for individual flavors per package size.

Responsible for the end-of-shift production report for each production line including any pertinent issues during the shift.

Updated the next day’s production schedule, adding production to the next day’s schedule or reducing quantity depending on the day’s production results.

Prioritized which lines would run and which would be delayed based on available product and ingredients.

Determined when to stop production or proceed to the next flavor on the schedule as end of shift nears.

Utilized Vorne System for real time production numbers for end of shift production reconciliation. Paylocity for payroll and attendance.

Responsible for personnel placement of packers at machines based on skill and experience.

Georgia Pacific, Leominster, MA

Provided excellent leadership and management skills for all aspects of molding production as well prioritizing safety, quality and production as C shift supervisor.

PRODUCTION SUPERVISOR (8/2021 to 3/2023)

Responsible for 26 molding machines, all utilizing; virgin, regrind, and recycled material. Managed 28 packers, 5 utility personnel and maintenance, while utilizing cGMP. Emphasis on safety and quality along with all production. Coordinated with other management and supervisors to determine which machines would run based on the priority list.

Emphasize safety, quality, and production as well as warehouse operations while increasing production by 28.6%.

Implemented a machine notes worksheet in order to standardize production reporting for the 6:30am hand-off and 7:45am department head meetings which I was the major participant.

Improved retention rate of employees by empowering and mentoring them while on the production floor.

Improved employee and machine efficiency by hands on training, coaching, and motivation while incorporating work instructions.

Utilized ICPAQS for real time production numbers, as well as 8 hour, 12 hour, and end of shift reconciliation. End of runs and closing out production paperwork using cGDP. AA Loss for real time process information for each machine. Kronos for payroll and attendance.

Responsible for personnel placement of packers and utility at machines and their rotation based on skill and experience.

Jabil Healthcare, Devens, MA

Provided excellent leadership and management skills for all aspects of molding and assembly production as well prioritizing safety and quality as B shift supervisor.

PRODUCTION SUPERVISOR (6/2019 to 5/2021)

Responsible for 40 molding machines, 4 assembly machines and 6 printers in a class 8 cleanroom utilizing cGMP. Emphasis on safety and quality along with all production. Coordinated with other supervisors and management to determine which machines would run based on the priority list I implemented.

Emphasize safety, quality, and production as well as warehouse operation. Improved employee and machine efficiency in assembly by hands on training, coaching, and motivation while incorporating work instructions.

Utilized SAP for dispatch reports, creating process order paperwork, batch changes, color changes, mold PM’s, end of runs and closing out production paperwork using cGDP.

Coordinate and assist in resolving process equipment and quality issues while recommended improvements in production methods, equipment, operating procedures, working conditions in safety, quality and productivity.

Created end of shift report using SAP Line Performance Matric (LPM) detailing the performance of all equipment.

Industrial Packaging, Supply Chain Services, Leominster, MA

Provided excellent leadership for all aspects of production and packaging of Frito Lay products as second shift supervisor.

PRODUCTION SUPERVISOR (8/2018 to 2/2019)

Supervised and coordinated production schedules and activities for 80+ team members per shift. Analyzed labor versus production goals to determine profitability ratios. Prepared detailed reports for individual line and shift results. Enforced cGMPs, cGDPs and AIB principles while implementing 5S and Six Sigma methodology. Provided critical problem resolution for mechanical, material, quality, and personnel issues during production.

Significantly and consistently increased production output by over 10% while lowering labor costs versus production, decreased ratio from mid-50 range to mid to lower-40 range with a KPI of 49.5% or lower.

Introduced line lead production format, trained, coached, and motivated personnel to maintain and develop the skills that improved operational efficiency for all production equipment.

Developed finished goods spreadsheet that defined exact material requirements for each finish good and line while maximized line lead and production driver workflow.

Highly proficient in Nulogy Pack Manager SCM software and knowledgeable in post-production automation equipment; tray formers, shrink equipment, case sealers, bag sealers, and bag packers.

Utilized Google Translate technology to communicate effectively with Spanish speaking employees.

Collaborated with staffing agency on scheduling and assigning daily activities, retention of quality employees, feedback, disciplinary action, and performance management.

Industrial Packaging, Leominster, MA

Instrumental as development leader for the establishment of a new third shift.

DOCK SUPERVISOR (3/2018 to 8/2018)

Held responsibility of managing all aspects of dock operations and personnel decisions; loading, unloading, and shipping for all orders. Created KPIs and identified improvement areas and implemented corrective action measures.

Directed team for newly created third shift that consistently met KPI of 1000 cases per person workload.

Created warehouse layout plan for palletization that improved the efficiency of first shift production drivers.

Mar-Lee Mold, Fitchburg, MA

INJECTION MOLDING & SEMI-AUTOMATIC ASSEMBLY OPERATOR (1/2017 to 3/2018) Temp

Operated semiautomatic assembly equipment along with injection molding equipment.

Innovative Mold Solutions, Leominster, MA

MANUFACTURING SUPERVISOR (5/2013 to 7/2014)

Managed and supervised operations for Netstal injection molding machines, IQMS’ MES & ERP software, warehouse management, packaging, and shipping for all goods. Complied with AIB & GMPs principles along with Six Sigma methods. Worked with temporary staffing agencies to retain quality employees.

Improved production efficiency from 70% to over 95% as a result from assigning line leads and QC inspectors to specific lines and machines while complying with ISO 9001: 2008 standards.

Supervised production of Netstal injection molding equipment up time and trouble shooting, along with CMM Non-Contact Vision Systems and Matsui Plas-aid MJ3 dryer and loader equipment. Organized resin melt flow rates and staged in accordance with each machine.

Spearheaded the development of a new production-tracking program that improved material inventory management and allowed senior managers and engineers to evaluate and make more informed process decisions.

Increased shipping efficiency by 28% through improved warehouse management and IQMS software.

Specialized in equipment using Danimer PHA biodegradable resin unique to the food processing industry.

Additional Experience

Turnkey Lumber, Lunenburg, MA MATERIALS ESTIMATOR (11/2014 to 12/2016)

United Plastics, Leominster, MA BLOW MOLD PRODUCTION SUPERVISOR (9/2014 to 11/2014) Temp

Interstate Container, Westminster, MA MACHINE OPERATOR (7/20012 to 5/2013) Temp

Best Pack, Rancho Cucamonga, CA REGIONAL SALES MANAGER (12/2009 to 5/2012)

Intertape (IPG), Bradenton, FL REGIONAL SALES MANAGER (9/2006 TO 10/2009)

Loveshaw an ITW Company, South Canaan, PA REGIONAL SALES MANAGER (3/1994 to 3/2006)

Education

Bachelor of Arts in Philosophy

North Adams State College, North Adams, MA

Business Administration / Marketing

Fitchburg State College, Fitchburg, MA

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