Customer Service Representative

Kelly Wyeth

********@*****.*** 704-***-**** Linkedin: Kelly Wyeth

EDUCATION

University of North Carolina at Charlotte, Charlotte, NC January 2024 - August 2027 Bachelor of English

GPA: 3.5

WORK EXPERIENCE:

Best Buy, Blakeney, NC January 2022 - January 2023 Geek Squad agent, Customer Service Representative

● Was in charge of checking in laptops for diagnostics and possibly repair

● Had to recommend TotalTech (a yearly $200 membership with Best Buy)

● In customer service, had to process returns and exchanges

● Operated a cash register

● Interacted with customers

Publix Supermarkets, Waxhaw, NC January 2023 - June 2023 Cashier, bagger, and self checkout worker

● Bagged groceries

● Worked with customers to help them find products

● Worked in bakery to bag bread, wrote “happy birthday” on cakes

● Was in charge of self checkout and checked ID when customers would buy alcohol

● Operated cash registers

● Drove floor cleaners during closing shifts

Babysitting, Waxhaw, NC June 2024 - August 2024

● Had to watch two children while the mom was at work from 6:45 am until 3 pm

● Would give them rides to get food if they wanted

● Took their dog for walks

Pretty Princess Play Palace, Charlotte, NC June 2024 - Nov 2024 Host & server

● Lead birthday parties for little girls

● Painted nails, lead the kids and the parents through the process, did their makeup, or set up the decorations

Union County Kia, Monroe, NC Jan 2025 - Present

Sales consultant

● Responsible for checking in clients, pulling up cars, putting gas in cars, and showing off vehicles based on clients needs.

● Also need to text, call, and make appointments with clients prior to or following soon after their appointment.

● Take clients on test drives and show off features of vehicles they’re interested in. VOLUNTEER EXPERIENCE:

MSPCA, Cape Cod, MA August 2018

● Cleaned animal cages

● Played with the animals

Misty Meadows Farm, Waxhaw, NC August 2022 - Nov 2024

● Tacked up horses

● Lead the horses from their paddock to the stable

● Lead horses while the child was on top

● Made sure the horse was behaving and wasn’t distracted CAMPUS & COMMUNITY INVOLVEMENT:

National Society of Leadership and Success (NSLS)

● Joined in August 2024.

Tau Sigma (National Honor Society)

● Joined in July 2024.

Ignite

● Joined in January 2024.

Women’s Choir

● Joined in August 2024.

Women’s Bible Study

● Formed in August 2024.

English Honors

● Joined in February 2025.

SKILLS:

● Technology

● Customer service

● Sales

● Recommending books

● Reading

● Creative writing

Contact this candidate