Data Integrity It Support

Nicholas Cerisier

Mansfield, TX ***** ************@***.*** 817-***-****

PROFESSIONAL SUMMARY

Analytical and detail-oriented IT professional with hands-on experience in SQL, database design, querying, and data integrity. Skilled in developing, testing, and maintaining data and reporting solutions. Knowledgeable in HIPAA and regulatory compliance standards relevant to social services. Seeking a Junior Database Analyst role to support mission-critical data systems at ACH Child & Family Services.

EDUCATION & CERTIFICATIONS

• B.S. Cybersecurity & Information Assurance – Western Governors University (In progress)

• A.A.S. Cybersecurity (IT) – Tarrant County College

• Certifications:

o Intermediate SQL (LinkedIn, 2022)

o IT Support, Cyber Security Specialist, Ethical Hacking (2023) o VoIP Configuration, Server Administration, Network Troubleshooting TECHNICAL SKILLS

• Databases & SQL: Design, query building, data validation, performance testing

• Data & Reporting: ETL processes, data integrity checks, report generation (Excel, Tableau)

• Tools: Microsoft SQL Server, Access, Excel, Tableau, .NET

• Compliance & Security: HIPAA, data security protocols, user access control

• Systems Administration: Active Directory, server & email systems, NAS

• Ticketing & Documentation: Zendesk, ServiceNow, knowledge base development

• Additional: Python (Casual), PowerShell scripting, ITIL framework PROFESSIONAL EXPERIENCE

Customer Support Specialist

Diamond Voice, Mansfield, TX Jan 2024 – Sep 2024

• Managed and queried SQL databases for report generation and data issue resolution.

• Supported email, domain, and SQL server administration, maintaining system stability.

• Developed data integrity checks and validated output within reporting systems.

• Created and maintained ticketing documentation and knowledge base entries in Zendesk.

SPED Success Aide

Mansfield ISD, TX Aug 2024 – Present

• Assisted with troubleshooting educational databases (e.g. lunch and attendance tracking systems) ensuring data accuracy and timely reporting. Senior Account Manager II

Loan Depot, Remote (Plano, TX) Feb 2021 – Mar 2022

• Utilized systems like Citrix, NetSuite, QuickBooks to extract and verify structured data for loan pipelines.

• Developed and maintained documentation of data processes ensuring compliance and accuracy.

Data Entry & Dispatch Coordinator

Advantage Cable Services, Arlington, TX May 2019 – Jan 2020

• Input and managed routing databases, prioritized data integrity in service logs.

• Coordinated with field personnel, ensuring accurate timestamped records. SELECT PROJECTS & ACHIEVEMENTS

• SQL Database Cleanup: Designed and implemented SQL scripts to identify and resolve data inconsistencies in VoIP provisioning database.

• Automated Reporting: Built Excel- and SQL-based dashboards to automate weekly system performance and customer service reporting.

• Compliance Workflows: Collaborated in updating SOPs for server configurations and database backups, maintaining HIPAA compliance and data security. TECHNICAL TRAINING

• SQL Queries & Databases – LinkedIn Learning

• Data Security & Management – Pluralsight

• Advanced Data Analysis – Coursera

• .NET & CMS Development – Udemy / LinkedIn

KEYWORD ALIGNMENT TO JOB REQUIREMENTS

Job Requirement Your Demonstrated Experience

Development of data & reporting

solutions

Developed dashboards & automated data scripts

Testing & maintenance of those

solutions

Performed SQL data validation and system health

checks

Database design & querying

Created SQL queries for reports, designed scripts for integrity

Knowledge of HIPAA

Experience handling sensitive educational &

healthcare data

Bachelor’s degree preferred

Ongoing pursuit of B.S. in Cybersecurity & Info

Assurance

Data integrity focus

Strong record of maintaining structured, accurate

datasets

Contact this candidate