Qa Engineer Software

John Ryan Pasia

QA Engineer

224-***-**** *************@*****.*** LinkedIn

SUMMARY

Versatile Software QA Engineer with 8+ years of experience testing web, mobile applications, and integrated hardware systems. Skilled in developing and executing manual and automated test plans using tools such as Playwright, Selenium, and TestSigma. Experienced in validating hardware-software integration, performing functional, regression, performance, and API testing to ensure seamless operation across platforms and devices. Adept at collaborating with cross-functional teams in Agile environments to identify defects early, improve processes, and deliver high-quality, reliable releases. Committed to continuous learning and leveraging emerging technologies, including AI-assisted automation, to enhance testing efficiency and coverage EXPERIENCE

Lead QA Analyst

Brightarrow Technologies July 2024 - Mar 2025

Bellevue, WA

● Released 8+ high-quality versions of the ParentHub app across iOS, Android, and Web by developing and executing thorough test plans and automation scripts.

● Prevented critical user disruptions by executing rigorous regression and cross-platform testing before each major release.

● Built and maintained strong, lasting relationships with key clients, acting as the primary point of contact for inquiries, issues, and support regarding the ParentHub app.

● Collected and analyzed client feedback to inform product improvements and feature development, ensuring the ParentHub app continuously met user needs.

● Managed project timelines, milestones, and deliverables, ensuring client expectations were met and communicated effectively.

● Provided training and onboarding sessions for new clients, ensuring they understood how to maximize the value of the ParentHub app's features and functionality. Head of QA

D1srupt1ve Inc. Oct 2023 - June 2024

Los Angeles, CA

● Oversaw quality assurance efforts for an innovative AI startup, ensuring the delivery of high-quality products and services.

● Led the development and implementation of comprehensive testing plans, encompassing both manual and automated approaches for diverse clients and projects.

● Spearheaded the QA strategy for the organization, aligning quality initiatives with business objectives and achieving a 30% reduction in defect rates.

● Managed the QA aspect of a major software release, coordinating testing across multiple teams and achieving a successful launch with a 98% defect-free rate.

● Took part in every stage of software and hardware development, including but not limited to requirement formulation, risk evaluation, and acceptance criteria establishment. EDUCATION AND TRAINING

North Park University - Chicago, IL

BA: Organizational Management & Leadership

TestPro - Los Angeles, CA (ISTQB Partner)

Certificate: Software QA Engineer & SDET

TECHNICAL COMPETENCIES

Automation

● Playwright, Selenium, TestSigma, Appium, BrowserStack Low Code Cross-Browser & Device Testing

● BrowserStack

Performance & API Testing

● JMeter, Postman

CI/CD & Version Control

● Jenkins, GitHub

Test Management & QA Tools

● Jira, TestRail, Zephyr

Collaboration & Project Management

● Confluence, Slack, MS Teams, Monday

Business & CRM Platforms

● Salesforce, HubSpot

AI & Creative Tools

● OpenAI, Midjourney, ElevenLabs

Development & IDEs

● Android Studio, IntelliJ, Visual Studio

Developer Utilities:

● Chrome Dev Tools, App Center, Test Flight

Design & Prototyping

● Figma

Software Development Methodologies

● SDLC, Agile (Scrum, Kanban), Waterfall

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