To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Experience

OPAY DIGITAL SERVICES IKEJA, LAGOS

Customer Support Representative

Handling customer's complaints.

Keeping records of customer's interactions.

Taking ownership of customer's issues.

Answering customer's question.

Respond to enquiries and emergency.

EKO HOTEL AND SUITES VI, LAGOS

Waitress

Greeting and serving guests.

Taking and serving guest orders.

Provide excellent customer service.

Upselling additional menus to guest when appropriate. Always strive towards best customer satisfaction.

EKO HOTEL AND SUITES VI, LAGOS

Industrial Training

Work across various departments of the hotel.

Bussing and resetting the table .

Provide guests with the menu.

Maintain hygiene standards

Greets and inform guest of promotions.

LAGOS AIRPORT HOTEL LIMITED IKEJA, LAGOS

Student Industrial Work Experience Scheme (S.I.W.E.S) Food Production

Preparation of simple food items like vegetable preparation, salads, cold starters etc. Work according to established health and safety guidelines. Keeping the kitchen area clean and hygienic. Keep a check on stock and order for replenishments as and when necessary. Housekeeping

Responsible for maintaining the hygiene and appearance of the hotel Servicing and maintaining the guest rooms and replenishing stock as and when needed. Providing service items to guest rooms upon requests from the guests. Food & Beverage

Greeting customers, escorting them to seats, taking food and drink orders, and serving food and beverages Answer questions regarding the hotel services, explaining menu items and specials, and offering personal attentive treatment. Education

LAGOS STATE POLYTECHNIC

Hospitality Management Technology/ Hnd

Upper Credit

LAGOS STATE POLYTECHNIC

Hospitality Management Technology/Nd

Upper Credit

SPRINGBOARD COLLEGE

West African Senior School Certificate Examination PECULIAR CHILDREN SCHOOL

First School Leaving Certificate Examination

Skills

Empathy

Emotiona intelligence

Attention to detail

Negotiation Skills

Open-mindedness

Active Listening

Reference

Available on request.

Contact this candidate