Time Management, Customer Service, Efficiency, Driven, Reliable

Makenzie Leigh Franklin

Mount Holly, North Carolina ****************@*****.*** 704-***-**** https://www.linkedin.com/in/makenzie-franklin-634b71379/

Server Outback Steakhouse-Charlotte, NC August 2022 to Present

As a server at Outback I take orders and ensure the guests comfort while running food and drinks in an orderly manner

Kitchen Staff/Back of House

For this position I prepare ingredients and food for a high volume restaurant while working in a timely fashion.

●Prepared and plated up to 200 plates of dishes daily in a fast-paced, high-volume kitchen serving up to 200-250 guests per shift.

●Maintained food quality and presentation standards while meeting strict time requirements.

●Assisted in prep work including chopping, marinating, portioning, and assembling ingredients.

●Operated and cleaned kitchen equipment, ensuring compliance with health and safety regulations.

●Collaborated with chefs and fellow staff to coordinate orders during peak service hours.

●Monitored inventory levels and reported shortages to management to maintain smooth operations.

Server Texas Roadhouse-Gastonia, NC August 2020 to July 2022

For this position I would take orders and bring food and drinks to tables with an orderly fashion. Worked at a restaurant

●Handled 4-6 tables daily

●Greeted guests

●Took food and drink orders

●Handled a high volume of customers regularly

CORE SKILLS

●Time Management

●Team Collaboration

●Work under pressure

●Customer Service

●Attention to detail

●Health and safety compliance

●Multitasking

●Communication

●Early Childhood education (1 Year)

●Child Care (2 Years)

EDUCATION

High School Diploma

South Point High School

Belmont, North Carolina- August 2018 to June 2022

Semester-long Internship- Assistant Teacher; Pre-K, North Belmont Elementary

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