Customer Service Baton Rouge

Braylon Richardson

Baton Rouge, LA 225-***-**** ************@*****.***

SUMMARY OF QUALIFICATIONS

Strong customer service skills with proven experience in communication, organization, and problem-solving.

Ability to work in high-stress situations

Demonstrated ability to effectively communicate with diverse audiences

Ability to multi-task and prioritize

Critical thinking skills

Ability to work independently and as a team

Strong ability to assess customer needs and interpret data to drive informed decisions and strategies.

Meticulous in reviewing information and processes to ensure accuracy and compliance with company standards.

Ability to exercise sound judgment in handling/escalating difficult situations

EDUCATION

Scotlandville Magnet High School - Baton Rouge, LA

Date of graduation: May 2023

EMPLOYMENT HISTORY

Parts Specialist – O’Reilly Sept. 2023 – Nov. 2023

Assisted customers in identifying the correct parts for their vehicles, ensuring optimal performance and reduced returns.

Maintained a clean and organized work environment, adhering to safety guidelines and regulations.

Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.

Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.

Utilized computer systems to efficiently manage orders, track inventory levels, and generate reports for management review.

Trainer – Title Boxing Club Nov. 2023 – January 2024

Managed gym operations efficiently, ensuring equipment maintenance and adherence to safety standards at all times.

Hosted regular sparring sessions, allowing athletes to practice newly acquired skills in a controlled setting while gaining valuable experience against different fighting styles.

Offered guidance on proper nutrition and weight management techniques to optimize performance and ensure athlete safety during strenuous training sessions or fights.

Scaffold Helper– Apache Industries May 2024 – Sept. 2024

Assisted in loading and unloading scaffolding materials, ensuring proper transportation to and from job sites.

Collaborated with team members to efficiently dismantle scaffolding when projects were completed.

Assisted in assembling scaffolding structures for various projects, ensuring stability and compliance with regulations.

Followed strict safety protocols while working at heights, minimizing risk of accidents on the job site.

Reduced project completion time by quickly adapting to different types of scaffolding systems and setups.

Scaffold Carpenter – BrandSafway Sept. 2024 – July 2025

Maintained a safe working environment by adhering to OSHA guidelines and company safety procedures.

Streamlined communication between tradespeople by coordinating scaffold installations with other construction activities.

Improved productivity levels by performing necessary repairs on defective scaffold components during off-hours or downtime periods.

Upheld quality standards throughout the duration of projects with meticulous attention to detail in all aspects of scaffold assembly.

Ensured proper material usage with accurate measurements, cutting, and fitting of scaffold components.

Promoted a strong teamwork environment by actively participating in group problem-solving sessions concerning complex designs or difficult installations.

Contact this candidate