LAURA WALTER
**** *. ***** **** ****. l San Diego
+1-785-***-**** ********@*****.***
Skilled human and customer service representative with over 8 years of experience. Strong ability to work effectively with different personality types and problem-solve in a fast paced/high-volume work environment. Seeking to work with a team that values their customers, employees, and hard work ethic. Looking to grow within a good company. SKILLS & ABILITIES
Team work. Guest relationships. Attention to detail. Organized. High energy Server/Barista PHO LEO: San Diego 05/2025 – current
• Use toast to take accurate food and drink orders, run food and drinks, and keep a tidy and clean section.
• Show up to work with an up-beat positive attitude, both my co-workers and guests enjoy being around.
• Works effectively to communicate in a diverse team environment and value my co-workers presence and contributions while being approachable and willing to help and support whenever needed Server DOWNSTAIRS AT ERICS: Colorado (SEASONAL) 12/2024– 5/2025
• Restocking, replenishing, and prepping side work areas as needed to ensure a smooth shift.
• Provided quality care to my customers with genuine care and concern for their needs.
• Worked well under pressure with a good memory and strong ability to work well with others Server/Bartender THUNDERBIRD GRILLE: Kansas 05/2017 – 11/2024
• Anticipate guest needs and provide personalized service to enhance their dining experience
• Preparing and serving drinks, ensuring a clean and organized workspace, and making sure things were stocked and ready for next shift
• Collaborate with Kitchen and co-staff to ensure smooth coordination and exceptional service delivery Program Guide PACIFIC QUEST: Hawaii O1/2016 – 03/2017
• Worked as a team to provide support, safety and supervision to young adults and adolescents struggling with mental health issues.
• Communicated with a variety of different team leaders to effectively communicate the student’s struggles and progress.
Washburn University – Topeka, Kansas
Bachelor of Science: Human Services
December 2015