Quality Assurance Software

Sarika Narula

Charlotte, NC 704-***-**** ******.********@*****.***

https://www.linkedin.com/in/sarika-narula-2a1b0a277/

PROFESSIONAL EXPERIENCE

Dynamic Quality Assurance (QA) Analyst with a proactive approach and over 5+ years of experience in Software Quality Engineering. Proficient in industry-standard QA methodologies and skilled in API testing using Postman. Demonstrates a solid understanding of the Software Development Life Cycle (SDLC), defect management, and test planning to ensure software quality and reliability.

EDUCATION

Master of Commerce & Business (M.Com.) from Kurukshetra University Kurukshetra June 2000 - 2002

Bachelor of Commerce & Business (B.Com.) from Kurukshetra University Kurukshetra June 1997 - 2000

TECHNICAL SKILLS

Testing Tools: Postman, SoapUI, JIRA, Azure DevOps (story creation, bug creation, and sprint management), Application Lifecycle Management (ALM), MS Office (word, excel), Microsoft SharePoint

Methodologies: Agile (Scrum), Waterfall, Software Development Life Cycle (SDLC), API Testing, System Integration Testing (SIT), User Acceptance Testing (UAT)

Skills: End-to-End Testing, Defect Lifecycle Management, Test Case Creation, Test Plan Creation, Regression Testing,

Platforms and Databases: Ad Platform Testing (Meta, Amazon Ads, DV360, Google Ads), SharePoint, SQL Server

Additional Skills: Cross-Browser Testing, Mobile Device Testing, Ad Platform Testing, Data Assertions, Testing (Unit, Functional, Integration, System, White Box, UI), Acceptance Criteria Verification, SQL Queries for Data Validation, API Request/Response Validation, Cross-Browser Testing, Mobile Device Testing

WORK EXPERIENCE

Publicis Re:Sources Remote, NC

Quality Assurance (QA) Analyst June 2024 – March 2025

I am working on the Capsure project, which focuses on quality assurance for digital advertising platforms, ensuring seamless integration and functionality across Meta, Amazon Ads, DV360, Snapchat, TikTok, Trade Desk, LinkedIn, Prisma, Pinterest, and Google Ads. The project includes Manual Testing, API validation, and defect management to maintain reliable performance for ad targeting, tracking, and reporting, with a strong emphasis on accuracy, security, and compliance across platforms.

Roles and Responsibilities:

Worked as part of the QA team on the Capsure project, testing various ad platforms, including Meta, Amazon Ads, DV360, Snapchat, TikTok, Trade Desk, LinkedIn, Prisma, Pinterest, and Google Ads.

Utilized Postman extensively to test APIs across ad platforms, ensuring proper functionality, data flow, and error handling for key advertising features.

Developed and executed test cases based on requirements and acceptance criteria provided for each platform.

Collaborated with QA Leads, Analysts, product owners, and other stakeholders to establish testing processes specific to ad platforms, ensuring accurate test coverage.

Documented and reported test results, identified defects, and worked closely with developers to address and resolve issues efficiently.

Conducted API testing, focusing on RESTful service validation, data assertions, and response time evaluations, using Postman.

Participated in release planning sessions, offering input on QA needs and improvements to enhance the quality and efficiency of the testing process.

Executed test management and defect reporting through JIRA, ensuring transparent communication and detailed tracking of issue resolution.

Wrote basic SQL queries (SELECT, INSERT, UPDATE) for data validation and backend testing. Experienced in querying databases to ensure data consistency and integrity, especially during API testing and manual testing processes.

Engaged in agile practices, supporting sprints by managing testing timelines, meeting deadlines, and delivering high-quality defect reports and testing documentation.

Applications used: Meta, Amazon Ads, DV360, Google Ads, DV360, Snapchat, TikTok, Trade Desk, LinkedIn, Prisma, Pinterest, Postman, JIRA, Azure DevOps, MS Word, MS Excel, Share Point, SQL server, SQL, JIRA, Postman, SoapUI, Windows 10, MS word. MS Excel

KPMG Charlotte, NC

Quality Assurance (QA) Tester Nov 2021 – May 2024

I worked on Janus application. The goal of this project was to replace EAI (External Authentication Interface) with Janus login which provides the interface to the applications and support Multi factor Authentication with Forms login and RSA login. I worked on multiple releases of Janus

Roles and Responsibilities:

Utilized Agile & Scrum methodologies, including daily stand-up meetings, story writing, grooming, and estimation.

Used Azure DevOps for story creation, bug tracking, and managing sprint tasks.

Performed end-to-end testing, system integration testing (SIT), and collaborated in user acceptance testing (UAT) with business users to ensure functionality met business requirements.

Conducted Regression testing to ensure that new code changes did not adversely affect existing functionalities.

Executed System Testing to verify that the integrated software components functioned correctly as a whole.

Wrote and executed test cases, conducted browser compatibility testing, and performed mobile device compatibility testing.

Specialized in API testing, using Postman to perform request and response validation for multiple endpoints in the Janus application.

Developed and executed comprehensive API test cases in Postman, focusing on RESTful service validation, data assertions, and response time evaluations.

Conducted UI Testing to validate the user interface and ensure its usability and consistency.

Generated and maintained audit reports, ensuring compliance with internal and external standards

QA Sign-Off Reports for release/deployments.

Coordinated with onshore/offshore teams, attended issue resolution meetings, and configured/ used Postman for API testing.

Identified and documented API-related defects in Postman and tracked resolution through Azure DevOps, working closely with developers to clarify issues.

Used SharePoint for reviewing and updating test case documentation, facilitating easy access for the team.

Learned and applied White Box Testing techniques to assess the internal structures and workings of the applications.

Wrote simple SQL queries for data verification and testing purposes.

Applications used: Concordia, Mars, Portunes, Canens, Multi Browser Compatibility Testing (Chrome, Edge and Safari), Mobile Device Testing (Android and IOS devices), Share Point, SQL server, SQL, JIRA, ALM, Postman, SoapUI, Windows 10, MS word. MS Excel, Azure DevOps

TJX Westborough, MA

Quality Assurance (QA) Tester April 2019 – August 2021

TJX, Retail giant, worked on different store web applications like Markdowns, Store Generated Markdowns (SGM), Transfers, Cash Office, Recall Tracking, Return Item Lookup and Remote User. Markdowns and SGM applications are used in TJX stores to markdown prices for merchandise. Digi’s. Transfers application is used to transfer merchandise from one store to another. TJX has approximately 2500 stores in USA, Europe and Canada.

Roles and Responsibilities:

Employed Agile & Scrum methodologies: daily stand up, story writing, story grooming and story points, sprint review, sprint planning and sprint Retrospect meetings

Performed System Integration Testing (SIT) and supported User Acceptance Testing (UAT).

Wrote, monitored, and executed web application test cases, and collaborated with product development teams to identify and resolve issues.

Conducted cross-browser testing, negative and positive test cases, using Chrome, Firefox, and Edge, and performed functional application testing.

Conducted Unit Testing to verify the functionality of individual units or components of the software.

Learned and applied White Box Testing techniques to assess the internal structures and workings of the applications.

Utilized Postman to conduct API testing, focusing on validating request/response formats, error handling, and data integrity for key applications.

Documented and reported bugs using JIRA.

Utilized SharePoint to read and update project documentation, ensuring accurate record-keeping.

Write SQL queries for the extraction of needed data.

Developed new skills by learning Selenium IDE, Selenium WebDriver and SoapUI

Applications used: JIRA, Multi Browser Compatibility Testing (Chrome, Edge and Firefox), SharePoint, SQL developer, SQL server, SQL, Postman, SoapUI, Windows 10, ALM, MS word. MS Excel

CERTIFICATIONS & TRAININGS

Scrum Fundamentals Certified (SFC) by VMEdu Inc.

Programming Foundations: Software Testing/QA

API Testing Foundations by linkedin.com

Chrome Web Developer Tools by linkedin.com

Learning REST APIs by linkedin.com

SQL for Testers by linkedin.com

Learning Jira Software (2019)

Online Course in Software Testing (Udemy and YouTube)

https://www.udemy.com/course/best-manual-software-testing-live-project-agile-jira

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