Property Manager Management
Resume:
***** ****** ***** **** *****, Texas *****
************@*****.***
Dawn Lackey
Qualifications
Over 30 years of Property Management Experience with a proven track record in managing a diverse portfolio of properties, including residential and tax credit, ranging from 200 homes to 600 homes
Strong customer service, interpersonal and supervisory skills
Success in maintaining high occupancy rates, maximizing property value, and overseeing day-to-day operations.
Budgeting, financial reporting, managing operating expenses and cost control. I possess a solid understanding of financial principles and am able to optimize property performance.
Effectively lead and supervise a team of property management professionals. Including mentoring junior staff, fostering a collaborative work environment, and ensuring the team works cohesively towards shared objectives.
Excellent communication (written and verbal). Able to communicate effectively with tenants, property owners, vendors, and contractors
Strong negotiation skills for lease agreements, contracts, and resolving disputes.
Up-to-date with local and federal laws and regulations to remain in compliance and avoiding legal issues.
Proficiency with Microsoft Word & Excel; Onesite, Resman and Yardi
Experience
11.2020 – 02.2023 TAM Residential
Floating Property Manager
Provide guidance and training on company policies and operational procedures to new Community Managers.
Collaborate with the Due Diligence team to execute file audits and conduct unit inspections on prospective assets.
Offer operational support and performance improvement consultation to underperforming and project properties, assisting Community Managers in achieving established goals.
Provide interim management coverage for vacant Community Manager positions within the portfolio as needed.
7.2019– 11.2020 Lincoln Property Company Irving, TX
Property Manager – 264 Units
Collaborate with property management teams to ensure meticulous presentation of exterior areas and model homes for prospective clientele
Partner with ownership and management to implement strategic initiatives for property performance improvement, with the goal of achieving a successful sale
Addressing and resolving foundation movement issues, with close collaboration with staff and contractors to implement timely solutions.
2.2016 – 7.2019 Pinnacle Denton, TX
Property Manager – LITHC – 280 Units
Proven expertise in Low-Income Housing Tax Credit (LIHTC) compliance, encompassing file audits and physical inspections to ensure program adherence
EDUCATION/PROFESSIONAL ACHEIVEMENTS
National Pool Operator (NCPO) – Leslie’s Pool Supplies - 2022
Certified Apartment Manager (CAM) – TAA – 2022
Continued Education, CAM Required
Currently Enrolled in Classes – Texas Real Estate License - 2026
Currently Enrolled in Classes – Real Estate Degree - 2027
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