Data Entry Medical Records
Resume:
Brianna Gordon
Chandler, AZ *****
*******.**********@*****.***
Professional Summary
Detail-oriented and highly organized professional with extensive experience in sales supervision, healthcare and medical records management. Seeking a full time position in your business where I can utilize my skills in data entry, record management, and commitment to confidentiality to contribute to the efficiency and accuracy of healthcare an sales operations Willing to relocate: Anywhere
FA card holder until2027
Dutchie an Dutchie back office knowledge
Treez knowlege
Trimming and packaging products
Willing to relocate: Anywhere
Willing to relocate: Anywhere
Work Experience
Supervisor
Key Cannabis-Mesa, AZ
December 2024 to Present
• Greet all guests when entering the dispensary with kindness, compassion and professionalism
• Develop and maintain rapport with guests, vendors, service providers and staff
• Ensure guest concerns and/or questions are solved and answered promptly and efficiently, and communicate guest requests and/or problems to management when needed
• Recommend and select proper medicine or product for guests depending on their individual needs
• Communicate the effects of different types of cannabis to patients clearly and effectively
• Maintain a positive work environment conducive to trust and respect
• Maintain a positive attitude that promotes teamwork Cash Handling & Transaction Accuracy
• Accurately enter patient information into our database system
• Process transactions accurately and efficiently
• Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer
• Record specific requests, preferences and notifications for patients and caregivers using the POS system; and
• Maintain awareness of patient input and suggest changes to improve service or product. Product Knowledge
• Educated patients and caregivers on medicating options and methods, strain information, medicine effectiveness for specific ailments and cultivation methods;
• Participated in ongoing education and professional development opportunities
• Provided educational materials and resources for patients and caregivers as needed; Safety and Compliance
• Check patient’s state allowance with AZDHS Verification System.
• Maintain strictest confidentiality in compliance with HIPAA guidelines
• Ensure security of medicated products at checkout Supervisor
The Good Dispensary-Mesa, AZ
November 2021 to October 2024
Supervising a team 16
Excel worksheet
FA card holder
Customer Service
• Greet all guests when entering the dispensary with kindness, compassion and professionalism
• Develop and maintain rapport with guests, vendors, service providers and staff
• Ensure guest concerns and/or questions are solved and answered promptly and efficiently, and communicate guest requests and/or problems to management when needed
• Recommend and select proper medicine or product for guests depending on their individual needs
• Communicate the effects of different types of cannabis to patients clearly and effectively
• Maintain a positive work environment conducive to trust and respect
• Maintain a positive attitude that promotes teamwork Cash Handling & Transaction Accuracy
• Accurately enter patient information into our database system
• Process transactions accurately and efficiently
• Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer
• Record specific requests, preferences and notifications for patients and caregivers using the POS system; and
• Maintain awareness of patient input and suggest changes to improve service or product. Product Knowledge
• Educated patients and caregivers on medicating options and methods, strain information, medicine effectiveness for specific ailments and cultivation methods;
• Participated in ongoing education and professional development opportunities
• Provided educational materials and resources for patients and caregivers as needed; Safety and Compliance
• Check patient’s state allowance with AZDHS Verification System.
• Maintain strictest confidentiality in compliance with HIPAA guidelines
• Ensure security of medicated products at checkout Discover bank debt collector
Zwicker & Associates-Tempe, AZ
February 2017 to December 2023
Debt collectors
Calling attorney
Scheduled payments closing payments
Profile assistance
Customer service
Taking payment
Money transfer an wire
Medical Records Technician
Red Mountain Healthcare-Phoenix, AZ
November 2018 to April 2020
· Manage patient records, ensuring accuracy and confidentiality of information.
· Enter and update data in Electronic Health Records (EHR) systems.
· Respond to requests for medical records from healthcare providers, patients, and insurance companies.
· Organize and maintain medical files, ensuring compliance with HIPAA regulations. Education
High School Diploma
Compass High School-Tucson, AZ
January 2009 to May 2012
Skills
• Time Management & Organization: Excellent ability to prioritize tasks and manage time effectively in a fast-paced healthcare environment.
• Customer Service: Over 10 years of experience providing exceptional service and resolving inquiries efficiently.
• Data Entry & Filing: Skilled in accurate data entry, maintaining organized records, and handling sensitive information with care.
• Attention to Detail: Ensuring accuracy in all aspects of record management and data entry.
• Electronic Health Records (EHR) Systems: Proficient in using EHR systems for data entry, updating patient records, and retrieving information.
• Communication & Team Collaboration: Strong communication skills, with experience collaborating with healthcare professionals and training new employees.
• Medical Records Management: Experience in managing patient information, ensuring data accuracy, and maintaining confidentiality in accordance with HIPAA regulations. Certifications and Licenses
Life Insurance License
CPR Certification
Property & Casualty License
Life & Health Insurance License
Driver's License
Contact this candidate