Customer Service Sales Representative

KWAME PERRY

Houston, TX ***** 832-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

WORK HISTORY

Sales Representative Car Keys Express - Houston, TX 07/2023 – 09/2024 Developed strong product knowledge to effectively assist customers with car key solutions. Utilized customer relationship management software to track and manage sales leads. Conducted in-depth needs assessments to tailor services for diverse clientele. Collaborated with team members to enhance service delivery and customer satisfaction rates. Valet Service Valet Living - Houston, TX 10/2024 – 07/2025 Collected trash and recycling from apartment residents, ensuring timely and reliable service. Maintained cleanliness and safety standards throughout residential communities. Provided courteous interactions with residents, supporting community satisfaction. Tire and Lube Technician Take 5 Oil Change - Round Rock, TX 03/2021 – 05/2023 Conducted tire rotations and oil changes efficiently, ensuring adherence to safety protocols. Diagnosed vehicle issues through comprehensive inspections, enhancing service accuracy. Assisted customers in selecting appropriate services, improving overall customer satisfaction. Maintained inventory of supplies and tools, optimizing operational efficiency. Valet Attendant Sterling McCall Toyota - Houston, TX 06/2019 – 03/2021 Collaborated with team members to streamline vehicle flow during peak hours, improving efficiency. Adapted quickly to changing circumstances, ensuring service continuity. Monitored parked vehicles for security concerns, reporting incidents promptly. Developed familiarity with various vehicle models to ensure proper handling. Valet Attendant Hyundai - Houston, TX 06/2018 – 05/2019 Assisted guests with vehicle retrieval and parking, ensuring timely service and customer satisfaction. Learned safety protocols for vehicle handling and parking lot operations to maintain a secure environment. Provided directions and information to guests regarding facility amenities and local attractions. Maintained cleanliness of parking areas, enhancing overall guest experience. EDUCATION

High School Diploma, 06/2018

Sterling High School - Houston, TX

SKILLS

Customer relations

Customer relationship building

Interpersonal communication skills

Sales expertise

Tire and lube service

Valet and porter service

Basic tool handling and mechanical assistance

Microsoft Teams

Microsoft Excel and PowerPoint

Microsoft Office and Outlook proficiency

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