It Support Supply Chain
Resume:
HASSAN IDDRIS
Atlanta, GA 904-***-**** **************@*****.***
OBJECTIVE
Versatile and results-driven professional with extensive experience in transportation, logistics, security operations, and IT support. Strong background in operations management, safety compliance, heavy machinery, and customer service. Proven ability to lead teams, optimize workflows, and ensure compliance with industry regulations. Seeking a position in operations, logistics, security, IT support, or management where I can leverage my diverse skill set and leadership experience.
SKILLS & QUALIFICATIONS
Operations Management & Logistics Coordination
Heavy Machinery & Equipment Operation
Freight & Supply Chain Management
Team Leadership & Training
Emergency Response & Risk Management
IT Support & Cybersecurity (CompTIA Security+ Certified)
Contract Negotiation & Business Development
Proficient in Microsoft Office, Google Workspace, and Digital Reporting Systems
EDUCATION & CERTIFICATIONS
Bachelor of Science in Business Administration (Global Supply Chain Management) \
Purdue University Global
Associate of Science in Business Administration\
Purdue University Global
CompTIA Security+ Certification
Associate of Science in Architectural and Building Structure Draftsmanship\
Kan Studio, Accra, Ghana
PROFESSIONAL EXPERIENCE
Crane Operator CSX Intermodal Jacksonville, FL & Atlanta, GA
2013 – 2022
Ensured compliance with strict safety protocols while handling rail operations and freight logistics.
Coordinated train loading and unloading, ensuring efficiency and accuracy in freight movement.
Conducted inspections and minor repairs on railcars, ensuring proper functionality and safety.
Led shift crews, managed workflow, and maintained communication with dispatchers.
Transportation Manager JB Hunt Transportation Services
March 2022 – July 2022
Managed fleet operations, ensuring timely and efficient transportation of goods.
Conducted driver training, performance evaluations, and safety compliance monitoring.
Analyzed logistics operations and implemented process improvements for cost efficiency.
Maintained customer relationships and optimized supply chain workflows.
Chassis Inspector Consolidated Chassis Management
June 2023 – December 2023
Performed quality control inspections on chassis and ensured adherence to safety standards.
Audited repair vendors and analyzed cost estimates to optimize efficiency and reduce expenses.
Coordinated logistics and inventory management for rail depot operations.
Utilized digital technology and handheld devices for real-time reporting and analysis.
Security Team Member Ghana Armed Forces
2003 – 2009
Provided high-profile security operations, including serving as a bodyguard to commanding officers.
Conducted national security operations and participated in international peacekeeping missions.
Trained personnel in security protocols, risk assessment, and emergency response.
United Nations Security Operations
2004 – 2006
Assisted UN Peacekeepers in security enforcement, conflict prevention, and regional stability efforts.
Supported peacebuilding strategies and collaborated with national authorities for long-term security measures.
Conducted security assessments and assisted in international humanitarian efforts.
ADDITIONAL EXPERIENCE
Landscape Foreman Valley Crest Landscape Maintenance (2012 – 2013)
oSupervised crews for large commercial property maintenance, ensuring safety and quality control.
oManaged workflow, trained employees, and maintained high standards in landscaping operations.
ADDITIONAL INFORMATION
Strong knowledge of FRA (Federal Railroad Administration) safety regulations and compliance standards.
Experience operating heavy machinery, cranes, and rail equipment in fast-paced environments.
IT supports experience with cybersecurity expertise, troubleshooting, and systems management.
Ability to adapt to challenging work conditions and coordinate with diverse teams.
Exceptional communication and leadership skills, with a focus on customer service and business growth.
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