Computer Science Software Development

CARSON JONES

Charlotte, NC · 704-***-**** · *************@*****.***

linkedin.com/in/cjones0985 · github.com/Cjones0985 EDUCATION:

University of North Carolina at Charlotte, Charlotte, NC Honors: Chancellors & Dean’s List: Various semesters Bachelor of Science in Computer Science (B.S.) Concentration: AI, Robotics, & Gaming GPA: 3.7 May 2025 Master of Science in Computer Science (M.S.) Concentration: AI, Robotics, & Gaming GPA: 4.0 May 2026 WORK EXPERIENCE:

Trane Technologies

IT Intern – Cybersecurity and Infrastructure Team, Davidson, NC May 2025 - Current

• Supported system administration tasks, including troubleshooting user’s issues and managing tickets in ServiceNow; collaborated with senior IT staff on hardware / software rollouts and authored standard work.

• Automated recurring workflows by converting complex Excel calculations to Python scripts to improve usability and turnaround time for end users.

• Designed and developed an internal chatbot to assist users with common IT issues, reducing support requests and increasing response efficiency.

• Built a SharePoint-powered IT Experience Center, broadcast on TV displays in the workplace, enabling employees to get live IT updates, troubleshoot device issues, and book meetings with the IT team. University of North Carolina at Charlotte

Conference Housing Assistant, Charlotte, NC May - August 2023 & 2024

• Liaison for UNCC and campus conference attendees. Managed attendees move-ins and moveouts. Answered questions and resolved concerns.

• Played a key role in maintaining the safety and functionality of conference facilities through regular inspections and proactive identification of maintenance needs.

Westrock Coffee

Shipping Clerk / Trainer, Concord, NC May - August 2021 & 2022

• Collaborated closely with cross-functional teams and external stakeholders to resolve shipping-related challenges efficiently, contributing to improved operational efficiency.

• Demonstrated leadership and mentorship capabilities by training new employees on company systems and processes, fostering a culture of continuous learning and development. LEADERSHIP EXPERIENCE:

Team Leader, Computers and Their Impact on Society January - May 2024

• Led a team of 5 in selecting research topics, coordinating timelines, and presenting throughout the semester; facilitated collaboration and resolved conflicts to maintain productivity. Team Leader, Software Development Projects January - May 2025

• Led an agile team in developing a full-stack web app, coordinating sprint planning, daily standups, and task prioritization to ensure timely delivery and cross-functional alignment. COURSEWORK & PERSONAL PROJECTS:

• Built an LLM based narrative linearization tool that reconstructs non-linear stories from films, shows, and books into chronological timelines; combined NLP techniques, prompt engineering, and scene segmentation based on characters and location shifts.

• Developed a full-stack travel web app using Angular and TypeScript on the front end with a Flask back end, containerized using Docker for easy deployment; implemented RESTful APIs for seamless user interaction.

• Implemented and trained various PyTorch neural networks for machine learning and reinforcement learning tasks, demonstrating a strong understanding of model design, training workflows, and optimization techniques. SKILLS & TECHNOLOGIES:

Technologies: Docker, AWS, Git, Flask, Angular, MySQL, MongoDB, PyTorch, Matplotlib, Pandas

Programming Languages: Python, Java, C++, C#, SQL, Typescript, HTML/CSS/JS

• Relevant Coursework: Deep Reinforcement Learning, Machine Learning, Natural Language Processing, Data Structures & Algorithms, Operating Systems & Networking, Database Design & Implementation

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