North Carolina Program Director
Resume:
DR. GWYNDOLAN LAVERGNE SWAIN
**** ***** **** **********, ***** Carolina 28083
**************@***.***
Distinguished healthcare administrator and academic leader with over two decades of experience in higher education, healthcare leadership, and program development. Proven expertise in designing, launching, and accrediting Master of Health Administration (MHA) programs, including successful leadership of CAHME accreditation processes. Demonstrated success as a founding director, curriculum architect, and instructional innovator across multiple institutions. Certified in advanced online education and program quality review, with a strong national presence through roles with CAHME, AUPHA, and ACHE. Adept at fostering institutional collaborations, securing extramural funding, and mentoring faculty and students in academic and professional advancement. A results-driven consultant with a track record of developing mission-aligned, market-responsive graduate health administration programs.
EDUCATION
Doctor of Health Administration, Medical University of South Carolina, Charleston, SC
Master of Business Administration / Master of Health Administration, Pfeiffer University, Charlotte, NC
Bachelor of Science in Nursing, Dillard University, New Orleans, LA
SPECIALIZED CERTIFICATIONS/TRAINING
Advanced Digital Instruction: Online Educator Certification
Quality Matters Peer Reviewer Certification for Online Instruction
Commission on Accreditation of Healthcare Management Education Fellow
Association of University Programs in Health Administration Health Administration Program Reviewer
ACADEMIC INSTRUCTIONAL EXPERIENCE
Belmont Abbey College 2021 – Present
Founding Director and Professor (Tenured), Master of Health Administration
Pfeiffer University, Charlotte, NC 2019 – 2021
Program Director, Master of Health Administration
Pfeiffer University, Charlotte, NC 2017 - 2019
Associate Professor, Master of Health Administration
Pfeiffer University, Charlotte, NC 2015 – 2017
Assistant Program Director
DR. GWYNDOLAN L. SWAIN PAGE TWO
Pfeiffer University, Charlotte, NC 2005 – 2010
Adjunct Instructor, Health Administration Degree Completion
Cabarrus College of Health Sciences 2003 – Present
Adjunct Instructor, Health Services Leadership
Radford University, Radford, Virginia 2023 - Present
Adjunct Faculty, Master of Health Administration
University of North Carolina at Pembroke, Pembroke, North Carolina 2024 – Present
Consultant for Creation of an MHA Degree Program
Graduate and Undergraduate Level Courses/Ground and Online Platforms
· Community Health Law and Policy - Graduate
· Comparative International Health Study – Graduate
· Contemporary Health Administration - Graduate
· Financial Management & Reimbursement – Graduate
· Global Health Care - Graduate
· Health Care Planning and Marketing - Graduate
Health Informatics - Graduate
· Health Services Marketing – Graduate
· Health Services Policy – Graduate/Undergraduate
Healthcare Strategy Capstone – Graduate
Healthcare Human Resource Management – Graduate
Healthcare Quantitative Analysis – Graduate
Healthcare Financial Management and Reimbursement Systems
Clinical Aspects of Aging - Undergraduate
· Managing Healthcare Organizations and Systems - Graduate
· Strategic Health Services Management - Graduate
Principles of Healthcare Management – Graduate/Undergraduate
· Legal and Ethical Environment of Healthcare – Graduate/Undergraduate
· Medical Communications – Undergraduate
CONFERENCE PRESENTATIONS
Coronary Heart Disease Disparities by Race/Ethnicity, International Symposium on Minority Health, Baltimore (2020).
High Blood Pressure by Race/Ethnicity among Coronary Heart Disease Patients in North Carolina, Beverly Earle Minority Health Disparities Conference, Charlotte (2021).
Health Equity Collaborative (2024)
American College of Health Executives Chapter Leaders Conference, Solution Room, Chicago, IL (2024)
DR. GWYNDOLAN L. SWAIN PAGE THREE
PUBLICATIONS
•The Impact of Early Return to Work Programs on Employers and Employees, 2014 ProQuest
•Strategic Analysis for Healthcare, Concepts ad Practical Applications, Wayland and McDonald HAP, (2nd Edition (2021) - HAP/AUPHA Editorial Board for Graduate Students
PROFESSIONAL ACADEMIC EXPERIENCE
Belmont Abbey College, Belmont, NC 2021 – Present
Founding Director, Master of Health Administration
• Develop and launch new and innovative health programs and facilitate expansion
through collaborative partnerships with faculty, admission staff, and University
administrators.
• Maintain academic programs at the highest level for accreditation, including
acquiring CAHME accreditation for the Master of Health Administration degree
(MHA) program.
• Administered and managed the budget for the HA and MHA programs, including
annual reporting.
• Ensure University personnel policy implementation.
• Support, develop, mentor, and recruit exceptional faculty.
• Seeking opportunities for extramural funding through maintaining strong
relationships with business and community leaders.
• Represent the department among other University academic units, as well as the
profession and the general public.
• Endorse standards and scholarly teaching excellence.
• Maintain teaching courses as specified by the university load standard.
• Ensure availability of student and faculty support services.
PFEIFFER UNIVERSITY, Charlotte, NC 2004 – 2021
Director, Department of Health Administration 2019 – 2021
•Developed and launched new and expanding innovative health programs through
collaborative partnerships with faculty, admission staff, and university administrators.
•Maintained academic excellence for accreditation (CAHME, Master of Health
Administration program).
•Administered and managed budget for the undergraduate and graduate health
administration programs.
•Ongoing recruitment, development, mentoring and support of exceptional faculty.
•Seeking opportunities for funding from business and community leaders.
•Advised and assisted students with program and student success needs.
DR. GWYNDOLAN L. SWAIN PAGE FOUR
Assistant Director, Associate Professor, Department of Health Administration 2015 – 2019
In addition to general University faculty responsibilities for teaching and campus committee leadership.
•Fostered and maintained strong relationships with business and community leaders.
• Ensured adherence to all national/regional accreditation standards and completed
program review.
• Received Webb Award for Excellence in Teaching (2019), recognized by the student
body.
• Coordinated a well-attended Healthcare Career Expo for current students and
the public at large.
• Responsible for faculty/staff development, supervision, and periodic evaluation.
• Faculty Advisor, National Association of Health Services Executives (NAHSE).
Assistant Professor, Master of Health Administration 2010 – 2015
In addition to general University faculty responsibilities for teaching and campus
committee leadership:
•Developed curriculum, implemented measured student learning outcomes,
conducted assessment to guide improvements in student learning, and evaluated
course efficacy.
•Planned and implemented special university events related to healthcare.
•Analyzed assessment results and provided feedback reports for faculty and
administration.
•Faculty Advisor, Pfeiffer Health Executives Student Organization (PHESO).
Adjunct Professor, Health Administration Degree Completion 2004 – 2010
•Created course syllabi, assignments, and tests.
•Facilitated class instruction and evaluated student performance.
•Served on a faculty panel for program improvement.
CABARRUS COLLEGE OF HEALTH SCIENCES
Adjunct Professor, Health Services Leadership 2003 – Present
•Created course syllabi, assignments, and tests.
•Facilitated class instruction and evaluated student performance.
•Served on a faculty panel for program improvement.
RADFORD UNIVERSITY
Adjunct Professor, Master of Health Administration 2023 – Present
•Created course syllabi, assignments, and tests.
DR. GWYNDOLAN L. SWAIN PAGE FIVE
•Facilitated class instruction and evaluated student performance.
•Served on a faculty panel for program improvement.
UNIVERSITY OF NORTH CAROLINA PEMBROKE 2024 - Present
Consultant, Adjunct Professor, Master of Health Administration
•Developed program proposal, sample syllabi, and CAHME-aligned curriculum
framework.
•Advised regional university on the design and implementation of a new MHA
program.
•Guided leadership through internal and external review processes.
•Designed graduate-level MHA curriculum aligned with CAHME competencies.
•Developed course templates, assessment tools, and program outcomes matrices.
•Worked with instructional designers to support online course delivery.
•Developed and delivered graduate-level courses in both in-person and online formats.
•Created course syllabi, assignments, and tests.
•Facilitated class instruction and evaluated student performance.
•Served on a faculty panel for program improvement.
CAMPUS LEADERSHIP EXPERIENCE
Graduate Council - Chair 2020-2021, Member – 2011 - 2025
Total Quality Management Committee - 2024
Student Chapter ACHE - Faculty Advisor 2011-2024
Upsilon Phi Delta National Honor Society Faculty Advisor 2018-2025
Health Administration Faculty Research Committee – 2011-2020
Quality Enhancement Plan (QEP) Committee – 2011-2022
Grants Committee – 2013-17
Faculty Senate – Co Chair, 2014
Graduate Curriculum Committee – Chair, 2013-25
Honor Board - 2014
Faculty Handbook Committee – Chair, 2013-14
Faculty Senate –Chair, 2015
Faculty Development Committee 2015-2016
University Wellness Committee, 2015
SCHOLARLY AND INNOVATIVE ACTIVITIES (abbreviated)
CAHME MHA Program Site Reviewer
AUPHA Bachelor’s in Health Administration Program Reviewer
NAHSE Everette V. Fox Student Case Competition Judge
Committee Chair for CAHME Accreditations of the MHA Program
Organized Advisory Board for the MHA Program
President of American College of Healthcare Executives of Greater Charlotte
Elected to Board of Directors for Greater Charlotte Healthcare Executives Group
DR. GWYNDOLAN L. SWAIN PAGE SIX
Served as Chair of the GCHEG Education Committee 2018-21
Developed and implemented a Concentration and Certificate in Health Informatics
Management Program (CHIM) 2018
Facilitated collaboration between Pfeiffer University MHA program and Health-System
Pharmacy Administration and Leadership (HSPAL) Pharmacy for Novant Health Pharmacy Residency Students
Mentored 20 Pfeiffer University students in the Doctor of Health Administration Program
at the Medical University of South Carolina. Served on Dissertation Committee of 6 Pfeiffer graduates
Served on the Education Committee of the Charlotte chapter of ACHE, GCHEG, 2016-20.
Participated in and facilitated hiring for new faculty members, adjuncts and a Visiting Professor
Assisted in development and presentation of the first Pfeiffer University PHESO Event 2017.
Developed an Adobe Connect instructional video on Blackboard for new online students.
Grant Submission - U.S. Department of Education, Office of Postsecondary Education for the Centers of Excellence for Veteran Student Success (CFDA 84.116G). Title: A Center of Excellence for Veteran Student Success for Veterans and Veterans with Disabilities, 2015.
Active participant in Health Administration Research Colloquium
Grant Submission - U.S. Department of Education, Office of Postsecondary Education, (CFDA #84.407A): Transition Programs for Students with Intellectual Disabilities into Higher Education 2015
Title: Undergraduate Certificate in Disability and Health Entrepreneurship for Students with Intellectual and Developmental Disabilities
Presented Starnes Award for Outstanding Achievement at May 2015 undergraduate commencement.
Facilitated research collaboration between Pfeiffer University and Novant Health 2011-16
Participated in organizing Faculty Fall Conference 2014 and 2015
Awarded first Pfeiffer University Provost Fellowship Summer 2014
PROFESSIONAL WORK EXPERIENCE IN HEALTHCARE
CAROLINAS HEALTHCARE SYSTEM, Charlotte, NC 2000 – 2010
Administrative Manager, Leave of Absence Administration
•Developed and implemented a Return to Work Program for 45,000 CHS
employees resulting in a 11% decrease in Short Term Disability claim duration,
$1.2M savings
•Developed and implemented PeopleSoft modules, resulting in a 500% decrease
in processing time
•Developed/delivered managers training for Leave of Absence Administration,
Return to Work and ADA
•Developed an action plan for Employee Opinion Survey which resulted in
improvement (2 quartiles)
DR. GWYNDOLAN L. SWAIN PAGE SEVEN
MECKLENBURG COUNTY HEALTH DEPARTMENT, Charlotte, NC 2003 - 2004
Clinical Manager, Maternal and Child Health Services/Immunizations
•Administered and managed a $3.2M budget and $869K grant.
•Managed a comprehensive community outreach program resulting in 30% increase
in client referrals, 10% increase in referral sources, 10% increase in clients served
and a 25% increase in revenue.
CAROLINAS HEART INSTITUTE, Charlotte, NC 2002 - 2003
Special Projects Manager
•Developed/implemented standardized business processes to provide consistency
across Heart Institute business lines for key decisions and discussions resulting
in a significant improvement in just 1 quarter
•Developed a business and marketing plan for the Heart of A Woman Support Group
for survivors of cardiac events. This included developing an informational
database, marketing strategy, grant writing, and events.
CAROLINA MEDICAL CENTER, Charlotte, NC 2000 - 2002
Director, International Health Services
•Developed and managed a $10M per year contract, resulting in significant revenue streams.
•Responsible for the management and delivery of healthcare services to international patients.
PROFESSIONAL AFFILIATIONS
American College of Healthcare Executives
President of American College of Healthcare Executives of Greater Charlotte Chapter
National Association of Health Services Executives
Commission on Accreditation of Healthcare Management Education
Board of Directors American College of Healthcare Executives of Greater Charlotte Chapter
Group Member of National Association of Health Service Executives
Association of University Programs in Health Administration
North Carolina Board of Nursing Member of National League of Nursing
Scholarship Organization, Board Member and Member of Professional Development Committee
Alpha Kappa Alpha Sorority Incorporated
Health Administration/Association of University Programs in Health Administration Editorial Board
Health Education Press/Association of University Programs in Health Administration Editorial Board
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