Administrative Assistant

Rochelle A. Ross

***-***+**** *********.******@*****.***

KEY QUALIFICATIONS

Education: B.S. Human Relations; MBA Human Resource Development

Certificates and Training: Notary Public, Maryland

TECHNICAL SKILLS

Relevant Experience and Performance Work Statement/Labor Category ((PWS/LCAT) Requirements

Performance Work Statement/Labor Category (PWS/LCAT) Requirement:

-Five years management experience

WORK EXPERIENCE

FEDSYNC

Department of Labor, Washington, DC

Administrative Assistant

August 2024 – Present

Provide comprehensive support to Occupational Safety and Health Administration (OSHA’s) Office of the Assistant Secretary and National Office Directorates. Review and update OSHA’s Directives using Microsoft Word and Excel. Process and expedite controlled agency correspondence using the Correspondence Tracking System (CTS). Format, proofread, edit, and manage documents information. Utilize Microsoft Suite, and other office tools. Make travel arrangements, reservations, and prepare travel vouchers using the E2 travel system. Ad hearing to federal regulations.

Advanced Technology Research

Naval Surface Warfare Center, Department of the Navy, Maryland

Administrative Assistant

December 2023 - August 2024

Supported engineers, scientists, technicians, and technical writers Rebuilt the procurement database using Access to ensure that the materials and supplies are being tracked properly once they are ordered and received. Supported the department’s manager with the Service Cost Center (SCC) monthly report to ensure all funds were allocated and distributed properly. Assisted with other clerical duties such as ordering supplies, restocked supply cabinets Signed invoices and distributed packages to the appropriate personnel. Logged in the invoice once they are signed the CUI and FOU by scanning them into the department shared drive. Requested maintenance and calibration quotes for all machines that are used for testing as well as scheduling the technicians to come out to service the machinery. Assisted with digitizing the CUI and FOU by scanning them into the department shared drive. Supported Directors with superior communication skills to ensure the needs of the organization and the needs of the service members are exceeded, and organized all activities for visitation of higher headquarters, both CONUS and OCONUS. Set up meetings, provide office support and communication, providing logistical support. Function as the advisor for all retention matters.

TEKSOUTH

Andrews Air Force Base, Maryland

Senior Account Executive

October 2022 – December 2023

Made sure inventory in the warehouse was current and up to date and all of the security signage is also posted and current. Analyzed Arm Forces District of Washington (AFDW) by providing a "Welcome Package" to all Armed Forces (AF) personnel inbound to an AF Element using the AF Global Account Listing (GAL) or other government- provided means. Endured all documentation was traced electronically to all personnel with assignments to an AF Element before they depart from their current duty station. Provided support to the Directorate administrative processes as required and provided backup administrative support in the Director's office. Proved oversight of the Director's and the Deputy Director's daily workflow and all types of communication and correspondence. Managed office procedures and records/files of several types to ensure effective and efficient mission support. Assisted other clerical staff in locating and selecting the appropriate guidelines, references, and procedures for

application to specific cases; including the control, logging, and safekeeping of classified material received. Ensured consistency and regulatory compliance by advising the Director and office staff in accordance with rules, regulations, and policies provided by the Government.

Staffing ETC

Lanham, MD

Senior Team Lead

November 2016 – October 2022

Managed HR new hire and onboarding paperwork processing through Applicant Tracking System for 150 employees. Ensured all hiring documents were submitted, employee files were created, and information is accurately entered into our HR and timekeeping payroll system. Recent projects included hiring of 40 CNA and medical assisting for a million-dollar client. Improved efficiency and consistency in operations by researching best practices and implemented standard operating procedures and policies in Human Resources and Operations functions. Trained applicable staff and management in use of these procedures. Developed and implemented a proactive approach to recruitment including candidate targeting via job boards, social network sites and other web-based resources, and direct outreach to potential candidates and third-party recruiters with an emphasis on managing relationships. Coordinated hiring process with recruiting candidates utilizing monster, CareerBuilder, Indeed and conducting initial phone screens to provide management with hiring recommendations. including but not limited to conducting preemployment background, I-9 verifications, drug screening and reference checks, and issuing job confirmation letters and other internal communications. Maintained and elevated level of discretion and customer service and experience working in a shared services environment. Set up new employee personnel information and all deductions into the system. Input new hires, employee maintenance, reconciling timesheets to assists payroll process. Administrative responsibilities include daily reports, to audit timesheet to ensure accurate time entry. Developed a Contact Tracing document for Covid-19 which allowed the organization to main a process of identifying employees who may have encountered individuals or themselves who have tested positive for COVID-19.

CANDIDATE CAPBILITY/EXPERIENCE

Two years of administrative assistant experience

Six additional years of administrative experience managing new hire onboarding, attention to detail, maintaining confidentiality and discretion

EDUCATION

B.S. Human Relations, May 2017

Trinity Washington University – Washington DC

MBA Human Resource Development, May 2022

Bowie State University – Bowie MD

CLEARANCE LEVEL

Current possesses a Public Trust

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