General Manager Compliance Specialist
Resume:
Sharon Vancuren
GENERAL MANAGER - ALL SEASONS SUITES
Sevierville, TN 37876
**************@*****.***
To offer strong management skills with a customer driven attitude for your organization. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Compliance Specialist
Rocky Top Wine Trail-Pigeon Forge, TN
January 2021 to Present
Show Host
Thundering Hoofs Productions-Sevierville, TN
September 2018 to Present
GENERAL MANAGER
ALL SEASONS SUITES
February 2016 to Present
Managing day to day operations of hotel including scheduling, cash handling, hiring, training, room inspections, payroll, ordering and hotel marketing. Managing Hotel renovations as well as technology upgrades.
GENERAL MANAGER
DUNKIN' DONUTS
October 2015 to February 2016
General Manager of 24 hour restaurant. Implemented food safety, and guest service standards to staff of 20. Managed day to day operations including, scheduling, cash flow, P&L's, ordering, training, promoted crew to members of management.
GENERAL MANAGER
MOUNTAIN COMFORT LODGE
August 2011 to October 2015
Original Manager of this 52 room property. Set hospitality standards for employees, implemented room cleanliness standards. Managed Scheduling, hiring, training, ordering, P&L's, payroll. Managed hotel renovations and increased customer satisfaction with a hospitality driven staff. REGIONAL DIRECTOR/GENERAL MANAGER
KMS ENTERPRISES
June 2004 to July 2011
Overseen a 7 property region of the company. Worked closely with management of each individual property to ensure standards were met to maintain a customer driven operation. Ensured Cleanliness standards, cash handling policies, management promotions, assisted in hiring and training of staff Education
Bachelor's
Skills
• HR (10+ years)
• BOOKKEEPING (10+ years)
• P&L (10+ years)
• Scheduling (10+ years)
• Payroll (10+ years)
• Training (10+ years)
• Operations (10+ years)
• inventory (10+ years)
• Front Desk
• Customer Service
• Waitress
• Hospitality Management
• Hotel Management
• Restaurant Management
• Forecasting
• Budgeting
• Guest Services
• Management
• Office Management
• Financial Report Writing
• Analytics
• Fraud prevention and detection
• Hotel experience
• Hospitality
• Hotel management
• Communication skills
• Microsoft Office
• Organizational skills
• Sales
• Leadership
• Marketing
Certifications and Licenses
ServSafe
March 2015 to Present
Groups
Smoky Mountain Wedding Association
March 2016 to Present
Board Member
Secretary
Pigeon Forge Hospitality and Tourism Association
June 2009 to Present
Sevier County Hospitality and Tourism Association
November 2018 to Present
Board Member
Sevier Smoky Mountain Chapter American Business Women's Association November 2017 to Present
Additional Information
SKILLS
Successful Hospitality Manager
HR Experience
Bookkeeping
SHARON P. VANCUREN
TALENTED, CUSTOMER DRIVEN MANAGER
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