Customer Service Sales Associate
Resume:
Hana
Barclay
Hana Barclay
Bluefield, WV 24701
*************@*****.***
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Skills
- Customer Service - Problem Solving - Attention to Detail - Team Collaboration - Organizational Skills - Relationship Building - Client Relationship Management - Sales - Brand Marketing - ㅡ
Experience
Insurance Coordinator / Branson Family Dentistry
July 2024 - PRESENT, Princeton WV
Taking patient phone calls to create and confirm appointments. As well as coordinating insurance and making sure all information is appropriate for patient visits. Checking in and out patients for their visits and collecting balances if due. Following up on unpaid claims and coordinating any further steps that need to be taken. Apparel & Licensing Manager / Cole Harley-Davidson July 2023 - 2024, Bluefield WV
Manage department operations. Lead and develop a team to effectively, deliver excellent customer service, and continuously reach sales goals. Maintain and keep track of inventory and levels.
Riding Academy Manager & Ridercoach / Cole Harley-Davidson March 2022 - 2025, Bluefield WV
Organize and market Riding Academy classes. Sign students up and make sure they are well prepared. Make sure all supplies are ready for the weekend. Assist fellow coaches to train students on the range. Complete proper closing paperwork.
Sales Associate & Team Lead / Cole Harley-Davidson Jan 2021 - July 2023, Bluefield WV
Provided friendly and knowledgeable assistance to customers on the sales floor. Kept the floor organized and appealing. Continuously achieve sales goals. Train coworkers in product and protocols. Sales Associate / Dallas Harley Davidson
May 2020 - Jan 2021, Dallas TX
Provided friendly and knowledgeable assistance to customers on the sales floor. Kept the floor organized and appealing. Continuously achieve sales goals.
Dental Assistant/ Loveable Smiles Dental
Oct 2019 - May 2019, Richardson TX
Assisted the dentist in quality dental care as well as taking x-rays, charting teeth, preparing materials, and sanitizing/cleaning. Front Desk Receptionist / Dental One
Jun 2019 - Oct 2019, Rowlett TX
Greeted visitors and patients in a professional manner. Managed phone calls, processed appropriate paperwork, data entry, scheduled appointments, and other necessary tasks.
Jewelry Sales Associate / James Avery
Oct 2018 - May 2019, Rockwall TX
Provided friendly and knowledgeable assistance to customers on the sales floor. Kept the floor organized and appealing. Kennel Manager / Oak Hill Animal Rescue
Jan 2015 - Jan 2017
Monitored the health of all animals and cared daily for their wellbeing. Provided enrichment opportunities and identified areas of improvement.
Service Writer / Firestone Auto Care
Jan 2014 - Jan 2015
Created work orders and estimates for repairs on vehicles and informed customers in an effective and timely manner. Cashier & Service Writer / Bass Pro Shops & Tracker Boats Jan 2012 - Jan 2014, Garland TX
-Checked customers out in a friendly, professional mannerScheduled appointments when needed. Created work orders based on customer needs/concerns and created estimates based on the technician's findings.
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Education
Careers in Dental Assisting / RDA Certification
Aug 2019, Royse City TX
Eastfield Community College / Some College
2012, Mesquite TX - Not Complete
Rockwall High School / High School Diploma
Jun 2012, Rockwall TX
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Certifications
Motorcycle Safety Foundation Ridercoach Certification References Available upon request
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