Customer Service General Manager
Resume:
James C. Mooney
****B Clay Pond Rd
Myrtle Beach, SC 29579
*****.*.******@*****.***
1) Silver Star Transit - Shallotte, NC 28459
From 05/2024 to Current
Position: Remote Dispatch/Scheduler
Duties: Dispatching and Scheduling of over the road trucks. Match available drivers with freight loads, ensure loads are assigned efficiently to reduce empty miles, communicate with drivers, shippers and brokers.
2) S&W Transport / MyRide SC LLC – Myrtle Beach, SC 29579
From 4/2017 to 03/2024
Position: Dispatch, Dispatch Supervisor, General Manager
Duties: Dispatching NEMT vehicles, creating a daily schedule for 20 drivers, overseeing vehicle maintenance, and handling complaints. In charge of driver and vehicle compliance.
3) European Auto Spa – Honolulu, HI 96813
From 8/2009 to 5/2016
Position: Owner/Operator
Duties: Booking appointments, customer service, scheduling, banking, payroll, purchasing, HR, and other related duties.
Closed the business to move back to the Mainland…
4) Hawaiian Telcom – Honolulu, HI 96813
From 7/2007 to 7/2008
Position: Sales/Customer Service
Duties: Sales of residential phone/Internet services, service upgrades, billing corrections, meeting daily, weekly, and monthly quotas.
5) Car & Chauffeur — Neptune, New Jersey 07753
From 4/1995 to 8/1999
Position: Dispatch/Customer Service
Duties: Took reservations by phone and travel agent computers for a Corporate Limousine Company handling AT&T, Telcordia, and US Army accounts. Created schedules for 43 drivers and dispatched drivers when changes came in due to changes in airline travel.
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