Customer Service Front Desk
Resume:
Talisa Nelson
Jill of many trades
Newport, NC **570
**************@*****.***
Professional Summary
Talisa Nelson
Newport, NC
I am a highly motivated individual seeking a great company to be a part of. I have EXCELLENT customer service skills, people skills and solid communication skills. I have a great outgoing personality which enables me to work well in any environment. I am reliable and dependable, and available to work any shift. I am a quick learner for things I may not have as much experience with, and know how to use my time wisely. I am also available to start as soon as possible. I look forward to hearing from you soon. Have a blessed day.
Authorized to work in the US for any employer
Work Experience
PCA Personal Care Assistant
Cedar Mountain House-Cedar Mountain, NC
January 2025 to March 2025
Cared for residents in an assisted living setting. In Home Caregiver
Griswold-Asheville, NC
September 2024 to November 2024
Incontinence care, cooking and preparing meals, medication reminder, personal hygiene assistance, assist with errands and Dr appointments. Cleaning, showering, dressing. Assistant Executive Housekeeper
Homewood Suites by Hilton-Asheville, NC
July 2023 to September 2024
Clean rooms, restock linens and make sure room is next guest ready. Clean hallways and linen closets, keep cart clean and tidy. Assure guest have their needs met during their stay. I also inspect rooms behind the housekeepers, keep detailed records of any housekeeping situation or information, scheduling, supervising over 9 housekeepers.
Front Office Representative
Woodspring Suites-Asheville, NC
January 2023 to April 2023
Do all front desk responsibilities. Check guest into rooms, due all sign in check in paperwork, run audit paperwork, work the register, answer phones, input guest information assign rooms for housekeepers, laundry, room Inspections, on call for later evenings. Assistant General Manager (AGM)
Half Priced Bargains-Johnson City, TN
July 2019 to July 2021
I am basically in charge of the store floor, supervisor for 8 employees. I work any and all positions in the store.
Room Inspector/Supervisor
DoubleTree by Hilton-Johnson City, TN
January 2021 to May 2021
Inspect rooms after housekeepers clean. Make sure nothing was missed and add finishing touches. CNA/Caregiver
The Waters of Roan Highlands-Roan Mountain, TN
April 2019 to October 2020
I did all care for many patients. Bathing, grooming, dressing, Incontinence care, peri care, toileting, assist with meals. Experience working in memory care unit.
• Worked in a nursing facility
• Assisted 12 elderly, hospice and disabled patients daily
• Provided patients/residents with care and companionship
• Checked vital signs
• Helped patients and residents with activities of daily life (ADL): bathing, grooming, dressing, feeding and walking
• Documented all care
• Made beds
• Performed post-mortem care, if needed
Housekeeping Supervisor
Quality Inn and Suites-Boone, NC
March 2016 to February 2020
Chiropractic Assistant/Receptionist
McFerrin Chiropractic-Sparks, NV
March 2009 to December 2013
CHIROPRACTIC ASSISTANT
• Worked both the front and back office
• Signing patients in and out
• Handling patient charts and updating patient files
• Took and recorded patients vitals
• accounts payable
• Made reminder phone calls
• Appointment scheduling
• Data entry
• End of the day reports
• Insurance verification
• Patient file requests from other offices
• Patient referrals
• set up patients in therapy rooms, assisted in therapies, prepared therapy rooms for next patient. Education
High school or equivalent
La Sierra High School-Colorado Springs, CO
August 1994 to May 1996
Skills
• Retail sales
• Patient Care (6 years)
• Specimen collection / processing
• Receptionist (6 years)
• Inventory management
• Commercial cleaning
• Supervising Experience
• Food preparation
• Host/hostess experience
• Dementia Care
• Aloha POS (2 years)
• HIPAA
• Senior care
• Childcare
• Writing skills
• Appointment Scheduling (6 years)
• Medical Scheduling
• Home care
• Medical Office Experience (6 years)
• Product demos
• Leadership
• Hospitality (5 years)
• Resident's rights
• Assisted living
• Food industry
• Management
• Front desk (6 years)
• Food handling
• Medication administration
• Food service (5 years)
• Restaurant experience
• EMR systems
• Cash register
• Clerical Experience
• Merchandising
• Personal assistant experience
• Medical terminology
• Personal Assistant Experience
• Patient assessment
• Laundry
• Medical office experience
• English
• Cash handling
• Triage
• Insurance Verification (6 years)
• Documentation review
• Experience with children
• Time management
• Receptionist (10+ years)
• Vital Signs
• Janitorial experience
• Food service (4 years)
• Vital signs
• Marketing
• Senior Care (3 years)
• Hotel experience
• Insurance verification
• Office Management
• Residential cleaning
• Mentoring
• Cashiering (10+ years)
• Dementia care
• Certified Nursing Assistant (3 years)
• Home Care (2 years)
• Computer skills
• Clerical experience
• Supervising experience
• Medical scheduling
• Communications (10+ years)
• Customer service
• Computer literacy
• Medical Receptionist (6 years)
• Memory Care
• Nursing
• Order entry
• Care Giver (3 years)
• Management (2 years)
• Typing
• Guest Services
• Patient care
• Filing
• Food and beverage (5 years)
• EMR Systems (6 years)
• Clinic
• Cocktail server (3 years)
• Hospice Care
• Housekeeping management
• Home & community care
• Accounts Receivable (4 years)
• Medical records
• Acute care
• Medical Terminology (6 years)
• Organizational Skills (6 years)
• Sanitation
• Time Management (10+ years)
• Data Entry (6 years)
• Medical Records (6 years)
• Coffee experience
• Direct Care (6 years)
• Intake
• Home Health (2 years)
• Patient service
• Memory care
• Office experience
• Guest services
• food and beverage (5 years)
• Billing (1 year)
• Meal Preparation
• Medical (2 years)
• Cleaning
• Organizational skills
• Cooking
• Office Experience (6 years)
• Office Administration (6 years)
• Negotiation
• Research
• Retail management
• Customer Service (10+ years)
• Sales
• Training & development
• EMR Systems (3 years)
• POS
• Medical receptionist
• Event planning
• Administrative experience
• Home health
• Waitress (5 years)
• Guest relations
• Care plans
• Medical administrative support
• Basic math
• Phone etiquette
• Hospitality
• Banking
• Document management
• Supervisor (1 year)
• Personal Care (3 years)
• Hospice care
• Custodial experience
• Microsoft Word
• Cleaning (6 years)
• Accounts receivable
• Communication skills
• Caregiving
• Food handling (5 years)
• Hospitality (10+ years)
• Filing (6 years)
• Scheduling (6 years)
• Computer Skills (6 years)
• Housekeeping (6 years)
• Team development
• Serving
• Food service
• EHR systems
Certifications and Licenses
Driver's License
Contact this candidate