Project Management District Manager

CLARKE VAANDERING

********@*****.*** 815-***-**** Brighton, MI 48116

Skills.

Staff development Marketing Staffing Development Project Management Experience

TJ Maxx Ann Arbor, MI Manager

**/**** - Current

Walmart Shorewood, IL Manager

10/1994 - 07/2008

Tandy Radio Shack Tampa, FL

District Manager

06/1984 - 10/1994

Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve boĴom-line profitability.

Assigned tasks to associates to fit skill levels and maximize team performance.

Trained employees on additional job positions to maintain coverage of roles at all times. Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.

Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.

Recruited and hired qualified candidates to fill open positions. Cross-trained in every store role to maximize operational knowledge. Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve boĴom-line profitability.

Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.

Assisted negotiation with vendors and suppliers to reduce overall costs. Greeted and encouraged feedback from customers to implement in-store operational changes. Assigned tasks to associates to fit skill levels and maximize team performance.

Trained employees on additional job positions to maintain coverage of roles at all times. Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.

Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.

Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for

improvements.

tracking variances. Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities. Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Forecasted trends in expected business levels and adjusted labor and inventory to match expectations. Addressed internal and customer-related issues each day and affected strategic resolutions. Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.

Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations. Increased customer base and market share by promoting product through diverse channels.

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve boĴom-line profitability.

Greeted and encouraged feedback from customers to implement in-store operational changes. Assigned tasks to associates to fit skill levels and maximize team performance. Trained employees on additional job positions to maintain coverage of roles at all times. Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.

Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances. Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities. Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Addressed internal and customer-related issues each day and affected strategic resolutions. R Nelson Snider High School Fort Wayne, IN

High School Diploma

05/1982

Dale Carnegie Management Course Tampa, FL

06/1994

Tandy District Management Training

5/1991

Accomplishments

Consistently maintained high customer satisfaction ratings. Exceeded sales goals by an average of 52% in 1 year Led team to achieve 51% increase earning recognition from upper management and financial reward. Improved sales increase by 100% in 4 years

Recognized as Manager of the year MidWest Division for outstanding performance and team contributions. Turned around several stores that were not profitable into productive profitable stores. Trained several Managers on how to successfully operate a retail operation.

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