Sales Manager Customer Service

Alfredo Izaguirre

Professional Profile

Contact Information

Address: **** ******* ***** **** *** 109, Sunrise, FL 33322

Phone: 754-***-****

Email: ********@*******.***

Professional Summary

A dedicated and skilled manager with over 30 years of experience, recognized for the ability to motivate teams to achieve personal, business, and professional goals. Noted for honesty, loyalty, strong work ethic, and exceptional organizational skills. Skilled customer engagement, account management, and supporting collaboration across departments for organizational success.

Professional Experience

Dan Tennis Roofing, Inc. (Fort Lauderdale, FL)

Sales Manager 2023–2025

Provided strategic leadership, shaping the company’s direction, vision, and mission.

Set and achieved annual sales targets.

Established MSRP and profit margins through detailed analysis of material and labor costs.

Maintained strong relationships with customers, subcontractors and suppliers.

Sunrise Lakes Association Condominiums (Phase II, Sunrise, FL)

Assistant Manager / Customer Service 2021–2023

Resolved homeowner issues, addressing questions, concerns, and complaints.

Maintained professionalism and empathy to ensure resident satisfaction.

Built and sustained positive relationships with residents.

Oversaw daily operations and ensured quality service delivery.

Coordinated with HOA board, property manager, maintenance, and vendors to address concerns.

Accurately managed records using HOA management software.

SUPLIFERCA, Venezuela/South America (Sept 2013 – 2020)

Founder and Investor – Hardware Wholesale Supplier

Provided strategic leadership to guide the company’s direction.

Collaborated with sales, marketing, logistics, and operations departments.

Implemented and executed projections to meet established objectives.

Industrial Sisalara C.A., Venezuela/South America (May 1998– 2013)

Director of Domestic and International Sales

Set and achieved yearly sales goals.

Developed and enforced policies and procedures to reach business targets.

Established MSRP and profit margins based on cost, logistics, and demand.

Maintained strong relationships with distributors and top accounts.

Distributed departmental budgets according to yearly plans.

Trained and developed executive teams in response to market needs.

Uphold the company’s vision and mission.

Skills

Leadership abilities

Communication skills

Problem-solving skills

Organizational abilities

Empathy

Outgoing personality

Professional appearance

Education

Florida International University, Miami, FL

Bachelor’s Degree in Business Administration (1979–1981)

Grossmont College, San Diego, CA –

Associate in Science (1977–1979)

Sayreville War Memorial High School – Sayreville, NJ

High School Diploma (1973–1977)

Languages

English – Advanced

Spanish - Native

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